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Outlet Sales & Guest Experience Lead

NOOR AFREEN EXPRESS TRADING PTE. LTD.

Singapore

On-site

SGD 20,000 - 60,000

Full time

2 days ago
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Job description

Oversee daily outlet operations to ensure smooth and efficient service flow.

  • Supervise, train, and motivate service staff to maintain high standards of performance.
  • Manage staff scheduling, attendance, and allocation of duties.
  • Monitor food and beverage quality, presentation, and hygiene standards.
  • Handle customer feedback, resolve complaints, and ensure excellent guest experience.
  • Track sales performance, control costs, and manage inventory and ordering.
  • Assist in planning and executing promotional activities.
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