OUTLET MANAGER

MANDATE OF MANPOWER PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food service provider in Singapore seeks an experienced individual for a crucial role focused on ensuring high food safety and hygiene standards. Responsibilities include training team members, managing food presentations, and addressing customer feedback. The ideal candidate possesses strong leadership skills and is committed to maintaining cleanliness and efficiency in the outlet. This position offers an opportunity to work in a dynamic environment, contributing to customer satisfaction and food quality.

Responsibilities

• Ensure team briefings are carried out before each service period.
• Implement and ensure that Food Safety and Hygiene standards are met at all times.
• Train and develop the team to deliver food to a high standard.

Job description

Job Description & Requirements

Responsibilities

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned