Order Processing Officer, PART TIME @ Changi Airport |$13.6 per hour

P-SERV PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading service company is hiring for a customer service role at Changi Airport. This position involves attending to customer inquiries, managing orders, and maintaining inventory accuracy. Applicants should have at least a GCE O level and a minimum of one year of customer service experience. Strong interpersonal skills are essential, and familiarity with logistics is a plus. The role entails working shifts of 10am-10pm and 10pm-10am, with an hourly rate of $13.60.

Benefits

Trainings provided

Qualifications

• Minimum 1 year of customer service experience required.
• Experience in logistics will be advantageous.
• Ability to load and unload parcels as needed.

Responsibilities

• Attend to daily calls from merchants and customers.
• Manage orders, including collection and fulfilment.
• Maintain accurate inventory through stock checks.

Skills

Good interpersonal skills

Customer service experience

Logistics handling

Education

GCE O level

Tools

Microsoft Office

Job description

Come work with us at Changi Airport — consistently ranked the world’s best!Be part of a team that delivers world-class experiences every single day.

• Location: Changi Airport
• Working Hours: 10am-10pm & 10pm-10am, Work 2 days Off 2 days
• Trainings provided
• Hourly Rate: $13.60

Job Description

• Attend to daily telephone calls to liaise with merchants and customers on orders
• Answering of any enquiries on issues such as exchanges or refunds
• Manage orders seamlessly including order collection, consolidation, cancellation, and fulfilment
• Ensure proper filing of documentations
• Checking and sorting of orders to ensure that there are no defects before items are delivered to customers
• Help maintain accurate inventory through regular stock checks
• At Self-Collection Counters, to facilitate the retrieval of orders with customers
• Attending to any forms of enquiries from the public

Requirements

• GCE O level with minimum 1 year of customer service experience
• Good interpersonal skills
• Experience in handling logistics will be advantageous
• Will be needed to load and unload of parcels from designated storage area
• Will be using Microsoft Office for daily reporting and administration duties

Thank you for your interest but only shortlisted applicants will be notified.

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