Order Processing Executive - WCAN

WECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to manage the entire order-to-delivery process, oversee customer accounts, and collaborate with teams to improve workflows. Responsibilities include demand planning, issue resolution, and reporting analysis. Ideal for those with strong coordination skills and a focus on operational efficiency.

Responsibilities

• Managed the end-to-end order-to-delivery process.
• Oversaw customer accounts and tracked shipments.
• Acted as the primary liaison for customers.
• Handled customer inquiries and resolved issues promptly.
• Collaborated with cross-functional teams to improve workflows.
• Planned and monitored demand and supply.
• Analyzed supply and demand trends.
• Supported implementation of new processes.
• Maintained product configurations and BOMs.
• Prepared and analyzed reports for business planning.

Job description

Responsibilities

• Managed the end-to-end order-to-delivery process, including purchase order handling and shipment coordination.
• Oversaw customer accounts, tracked shipments and revenue, and reviewed raw material needs and customer forecasts.
• Acted as the primary liaison for customers, coordinating with internal teams to meet service and delivery expectations.
• Handled customer inquiries and resolved order fulfillment issues promptly and professionally.
• Collaborated with cross-functional teams to improve production planning and streamline logistics workflows.
• Planned and monitored demand and supply to ensure accurate forecasting and balanced inventory.
• Analyzed supply and demand trends to anticipate needs and proactively address potential challenges.
• Supported the implementation of new processes and continuous improvements to enhance operational efficiency.
• Maintained product configurations and Bills of Materials (BOMs) within the fulfillment system.
• Prepared and analyzed reports to support business planning and departmental decision-making.
• Ensured accurate data management and reporting for process optimization.
• Carried out additional responsibilities and tasks as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070