Order Processing & Customer Support Specialist

JE Human Resources Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm in Singapore is seeking a Customer Service Executive to maintain customer relationships and support sales operations. The candidate will handle inquiries, prepare quotations, and liaise with vendors for order fulfilment. A minimum of GCE “N”/”O” Level or Diploma is required, alongside proficiency in MS Excel. The ideal candidate should possess a positive attitude and strong communication skills, with an opportunity to start immediately.

Qualifications

• GCE “N”/”O” Level or Diploma is necessary.
• Experience in a sales support role for B2B sales is advantageous.
• Proficiency in MS Excel is required.

Responsibilities

• Attend customer enquiries through email and phone.
• Liaise with internal departments and external vendors.
• Prepare Quotations, Sales Orders, Purchase Orders, and Invoices.
• Monitor and follow up on sales quotations and orders.
• Provide sales support to the sales team.
• Create and maintain customer records.
• Coordinate shipment arrangements.

Skills

Positive attitude

Great interpersonal and communication skills

Proficient in MS Excel

Education

GCE “N”/”O” Level, Diploma

Job description

A recruitment firm in Singapore is seeking a Customer Service Executive to maintain customer relationships and support sales operations. The candidate will handle inquiries, prepare quotations, and liaise with vendors for order fulfilment. A minimum of GCE “N”/”O” Level or Diploma is required, alongside proficiency in MS Excel. The ideal candidate should possess a positive attitude and strong communication skills, with an opportunity to start immediately.