Ops Manager

Certis; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading facility management company in Singapore is seeking a skilled supervisor to oversee facility operations. The role requires at least 5 years of experience in facility management, strong leadership, and communication skills. Key responsibilities include coordinating services, managing teams, and ensuring compliance with safety standards. This position involves rotating shifts including weekends and public holidays, and offers opportunities for process improvement in a dynamic environment.

Qualifications

• At least 5 years of relevant experience in facility or operations management.
• Strong knowledge of building systems and maintenance processes.
• Ability to perform rotating shifts, including weekends.

Responsibilities

• Supervise and coordinate facility operations during assigned shifts.
• Liaison between facility management, contractors, and users.
• Monitor performance of on-site teams ensuring SOPs adherence.

Skills

Leadership

Communication

Problem-solving

Knowledge of building systems

Education

Diploma or Degree in Facilities Management or related discipline

Job description

• Supervise and coordinate all facility operations during assigned shifts, ensuring smooth and effective service delivery.
• Act as the main liaison between facility management, contractors, and building users for operational matters.
• Monitor and manage the performance of on-site teams (technicians, cleaners, security, etc.), ensuring adherence to SOPs and safety standards.
• Respond promptly to incidents, emergencies, and service requests, ensuring timely resolution and escalation when necessary.
• Conduct routine inspections of the facility to identify maintenance needs, safety hazards, and compliance with regulations.
• Maintain accurate records of incidents, maintenance activities, and shift handovers.
• Support the implementation of operational policies, procedures, and improvement initiatives.
• Ensure compliance with all legal, regulatory, and contractual requirements.
• Prepare and submit shift reports, including recommendations for process improvements.
• Foster a positive and productive work environment, providing guidance and support to team members.

Minimum Qualifications & Experience

• Diploma or Degree in Facilities Management, Engineering, Building Services, or a related discipline.
• At least 5 years of relevant experience in facility or operations management, with prior supervisory or managerial responsibilities.
• Strong knowledge of building systems, maintenance processes, and workplace safety.
• Excellent communication, leadership, and problem‑solving skills.
• Ability to perform rotating shift, including weekends and public holidays, as required.