Operations Trainee / Executive (F&B)

FPE Management Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food court management company in Singapore is seeking a dynamic individual to supervise and manage day-to-day operations. Responsibilities include ensuring operational standards, addressing customer complaints, and overseeing hygiene practices. The ideal candidate must have excellent communication and interpersonal skills, and be prepared to work in a fast-paced environment.

Qualifications

• Willing to be involved in hands-on operations.

Responsibilities

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills

Excellent communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Job description

Key Responsibilities:

• Supervise and manage day-to-day operations of the food court.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

Skills/Qualifications:

• Willing to be involved in hands on operations.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.