Operations Support Services Technical Officer

TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology service provider in Singapore seeks an Operations Support Services Technical Officer to support electrical/electronic engineering systems at remote sites. Responsibilities include attending breakdowns, coordinating with teams, and assisting in system engineering. Candidates should have at least 2 years of experience and knowledge of marine electronics. The company requires Singaporeans only, and the role may include standby duties for urgent jobs.

Qualifications

• Minimum 2 years of relevant working experience supporting electrical/electronic engineering systems.
• Knowledge and experience with marine electronics, command and control, communication systems, and power systems.

Responsibilities

• Attend promptly to ad-hoc breakdowns and maintenance of systems at remote sites.
• Perform Duty Technical Officer duties including maintenance reporting.
• Assist with management of maintenance contracts and technical specifications.
• Coordinate with internal departments and external stakeholders.
• Support ad-hoc user requests such as installations and modifications.
• Be on standby for urgent jobs around the clock.
• Assist in system engineering works and project management.
• Participate in site supervision of projects.

Skills

Hands-on experience in system deployment

Troubleshooting skills

Ability to work in a team

Job description

Job Overview

Operations Support Services Technical Officer – responsible for supporting electrical/electronic engineering systems across remote sites, with a focus on marine electronics, command and control, communication, and power systems. Candidates should bring hands‑on experience in system deployment, servicing, troubleshooting and teamwork.

Responsibilities

1. Attend promptly to ad‑hoc breakdowns and maintenance of systems at remote sites, in line with planned support and procedures.
2. Perform Duty Technical Officer duties, including checklist verification and maintenance activity reporting.
3. Assist with the management of maintenance contracts and term contracts – technical specifications, scheduling, and expenditure monitoring.
4. Coordinate with internal departments and external stakeholders, including schedule de‑confliction and procurement of spare parts, test equipment and tools.
5. Maintain up‑to‑date system records, failure data, documentation and compliance requirements.
6. Support ad‑hoc user requests such as installations, relocations, re‑wiring and modifications of port systems.
7. Be on standby for urgent jobs around the clock, including weekends and public holidays, responding within two hours if activated.
8. Assist in system engineering works (feasibility study, proof‑of‑concept, design review) and in project management and coordination.
9. Participate in site supervision of projects, installation works, testing and commissioning of new systems and equipment.
10. Perform any other duties delegated in compliance with the Employment Act.

Qualifications

• Minimum 2 years of relevant working experience supporting electrical/electronic engineering systems.
• Knowledge and experience with marine electronics, command and control, communication systems, networked electronics, and power systems.
• Ability to work effectively in a team‑oriented environment to achieve collective goals.

Eligibility

Singaporeans only.

Work Location

Changi / Pasir Panjang.

Work Hours

Regular 8:30 AM‑6 PM, Monday‑Friday or 12‑hour shift covering 24/7 operation at remote sites.