Operations Support Services Engineer

DCI CONSULTANTS PRIVATE LIMITED; Singapore; On-site; SGD 50,000 - 65,000; Full time

Job summary

A technical consultancy firm in Singapore is seeking a qualified Electrical/Electronic Engineer to manage and maintain systems across various sites. Candidates should have at least 5 years of relevant experience and be able to work on shifting or regular hours, including weekends and public holidays. The role includes on-site responsibilities, shift work, and coordination of maintenance contracts.

Qualifications

• Minimum of 5 years of relevant working experience.
• Experience in managing Electrical/Electronic Engineering-related systems.
• Ability to work on shift and standby duties.

Responsibilities

• Perform Duty Technical Officer (DTO)’s role in accordance with assigned shiftwork.
• Check maintenance checklists and service reports of systems.
• Assist in managing maintenance contracts and terms.
• Coordinate with internal and external organizations for maintenance work.
• Monitor system performances such as availability.

Skills

Electrical/Electronic Engineering

System management

Project management

Site supervision

Communication

Education

Bachelor's degree in Electrical/Electronic Engineering or related

Job description

Job Description:

To attend promptly to ad-hoc breakdown and maintenance of systems at the and remote sites, including proactive coordination and supervision of system contractors during the troubleshooting and repair works, to be performed in accordance with maintenance support plans and procedures. Systems maintenance work may require personnel to stay overnight (up to 4 consecutive nights at one stretch) at remote sites due to considerations such as operational urgency, system time, ingress and/or egress travelling time and work schedule.

Key Responsibilities:

• To perform Duty Technical Officer (DTO)’s role at each of the two centres namely site, operation center, in accordance with the assigned shiftwork.
• To check maintenance checkslists and service reports of systems.
• To assist in the management of maintenance contracts (MC) and term contracts (TCs) for maintenance works, which includes technical specifications for MCs and TCs, planning and scheduling of preventive maintenance activities, monitoring of maintenance expenditures.
• To accompany and/or represent in attending site meetings, conducting site surveys, and carrying out spot-checks on maintenance works.
• To coordinate with internal departments and divisions and external organizations for maintenance work arrangements, including schedule deconfliction if needed.
• To assist in the procurement of spare parts, test equipment and tools for maintenance works, which includes obtaining quotations from suppliers for works/ services and arrange for contractors to carry out such works and/or services.
• To maintain an updated record of systems, which includes system failure data, documentations, etc.
• To keep track of system performances such as system availability and monitor trending of system outages.

Other Responsibilities and Tasks

• To assist in system engineering works, which involve feasibility study, proof-of-concept, system design, life‑cycle analysis, and design review.
• To assist in project management and coordination works.
• To assist in carrying out site supervision of projects, site installation works, testing and commissioning of the various systems/equipment.
• To assist in the study of upgrading or replacements of systems.
• To support in attending to ad-hoc requests from users for installations, relocations, re‑wiring, and modifications of port systems and equipment.
• To be on standby for urgent jobs on a 24-hour round‑the‑clock basis, including weekends and public holidays, based on operational need for high system availability, and to respond within two hours at site if activated.
• To perform any other duties delegated by when required, in compliance with the Employment Act.
• To assist in keeping track and maintaining the documentation of Systems compliance requirements (e.g., Cybersecurity Code of Practice, system availability, etc).

Additional Responsibility of Engineer

• To ensure that the TOs carry out their assigned deployments and work properly.
• To submit various assigned reports to timely.
• To proactively monitor any ad-hoc maintenance work and system failures, and to follow up when required to ensure that work is carried out according to the maintenance clauses.
• To ensure that there is enough manpower for daily work schedule before putting up the approval request for TO’s leaves of absence to the authority.
• To inform of any absence and seek the replacement manpower required for the day.
• To report any incident (safety, complaint, integrity, etc) to promptly.
• To prepare the duty roster at least 1 month in advance and to update it promptly when there are any changes.
• To oversee the daily day shift handing and taking over of duty between shifts at the main center.
• To conduct routine checks on the job scope of the TOs under his supervision.
• To temporarily cover the duties of the DTO and other TOs whenever necessary.

Requirements

Candidates should possess experience in managing Electrical/Electronic Engineering-related systems. Candidates should have a minimum of 5 years of relevant working experience.

• Work Hours: Regular 8:30 - 6PM or Shifting (12-hour) but should be willing to do either Shifting or Regular Work Hours
• Yearly Renewable (Up to 6 Years)
• Singaporeans ONLY
• Medically fit to work in both indoor and outdoor environment, and supported through medical examination(s).
• Able to work on shift and standby duties (inclusive of weekends and Public Holidays).
• Able to travel to and staying overnight at remote sites (including offshore islands), if needed.

There are 2 types of work hours:

1. Regular Work Hours: 8:30 AM to 6PM Mondays to Fridays

Shifting: 12-hour shift as one of the 2 sites is 24/7 in operation.

Work Location : East/West

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**