Operations Supervisor (Warehouse/Changi/5.5day work week)

World Marketing Group; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A logistics company in Singapore is seeking an Operations Manager to oversee daily activities, implement policies, and support budgeting and planning. The ideal candidate needs a Bachelor’s degree, at least 5 years of experience in operations management, and strong leadership skills. Proficiency in MS Office and the ability to work under pressure are essential. Aiming for immediate availability is preferred.

Qualifications

• Minimum of 5 years experience in operations management, preferably in logistics.
• Strong analytical and decision-making skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Oversee daily operational activities to ensure smooth workflow.
• Develop and implement operational policies and procedures.
• Manage vendor and supplier relationships.

Skills

Leadership skills

Problem-solving abilities

Communication skills

Organizational skills

Multitasking

Education

Bachelor’s degree in Business Administration or Operations Management

Tools

MS Office

Operations management tools/software

Job description

About Us

World Marketing Group (WMG) specializes in crossborder parcel and mail logistics in the Asian region. As a licensed postal service operator, the company has wide commercial and postal networks to facilitate clearance and delivery of eCommerce parcels.

Key Responsibilities

• Oversee and manage daily operational activities across departments to ensure smooth workflow and efficiency.
• Develop, implement, and review operational policies and procedures.
• Plan and monitor the use of company resources, including manpower, materials, and equipment.
• Work closely with HR, Finance, and other departments to support company objectives and maintain operational excellence.
• Identify process bottlenecks and implement solutions to improve productivity and reduce costs.
• Prepare operational reports and management summaries for performance review.
• Manage vendor and supplier relationships to ensure timely delivery and cost efficiency.
• Ensure compliance with all company policies, safety standards, and regulatory requirements.
• Lead, train, and motivate team members to achieve performance and service goals.
• Support the management team in budgeting, forecasting, and business planning.
• Handle escalations, resolve operational issues, and maintain customer satisfaction.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• At least 5 years of experience in operations management, preferably in logistics sector.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficient in MS Office and operations management tools/software.
• Strong analytical, communication, and organizational skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Able to start immediately or within short notice will be greatly appreciated.