Operations Supervisor

AUTOCLASSIC CARCARE ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 2,000 - 4,000; Full time

Job summary

A car care service provider in Singapore is seeking a supervisor for their car washing and polishing operations. The role involves managing staff, quoting prices to customers, handling payments, and ensuring equipment is adequately maintained. Strong customer service skills and the ability to handle complaints are essential. Join a dynamic team dedicated to delivering top-notch car care services.

Responsibilities

• Supervises and coordinates activities of workers engaged in washing and polishing automobiles.
• Quotes prices to customers desiring such services.
• Accepts payment and makes change.
• Inspects equipment for wear and arranges for repair or replacement.
• Resolves customer complaints and keeps records.

Job description

Responsibilities

• SUPERVISES AND COORDINATES ACTIVITIES OF WORKERS ENGAGED IN WASHING AND POLISHING AUTOMOBILES AND PERFORMING RELATED SERVICES IN AUTOMATIC CAR WASH: INVENTORIES SUPPLIES, SUCH AS DETERGENTS, BRUSHES, AND TIRE-BLACKING COMPOUND.
• QUOTES PRICES TO CUSTOMERS DESIRING SUCH SERVICES AS AUTOMOBILE WAXING AND POLISHING.
• ACCEPTS PAYMENT AND MAKES CHANGE.
• SUPERVISES PERSONNEL ENGAGED IN POLISHING AND WASHING AUTOMOBILES OR PARTS OF VEHICLES NOT WASHED BY AUTOMATIC MECHANISM.
• INSPECTS EQUIPMENT FOR WEAR AND ARRANGES FOR REPAIR OR REPLACEMENT AS NECESSARY.
• RESOLVES CUSTOMER COMPLAINTS.
• KEEPS RECORDS OF DAILY RECEIPT, EMPLOYEE TIME AND WAGE DATA AND SUPPLIES USED.
• MAY PARTICIPATE IN WASHING, POLISHING, AND PERFORMANCE OF OTHER SERVICES DURING PEAK PERIODS