Operations Specialist

Ultra Clean Asia Pacific Pte Ltd; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A global technology company in Singapore is seeking an Operations Specialist to assist with various operational tasks including customer support and logistics management. Candidates should have a BA in Logistics or related fields, at least 3 years of operation support experience, and strong skills in using SAP systems. This role demands excellent communication and organizational abilities. The company fosters a diverse workplace and is committed to equal opportunity employment.

Qualifications

• 3+ years' experience in hands-on operation support.
• 4+ years experience in customer support role.
• 2+ years working in an industrial international b-b company.

Responsibilities

• Assist operation manager with various operational tasks.
• Provide customer support services.
• Maintain records and liaise between departments.

Skills

Organized and focused

Excellent time management

Proactive task execution

Strong interpersonal communication

Advanced English communication

Multi-tasking in fast-paced environments

Education

BA in Logistics/operation/admin or related

Tools

SAP

Job description

Description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smartcar, and device that uses AI. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Operations Specialist to join us in Singapore!

Job Summary

The Ops /CS Specialist will assist the operation manager for various operational tasks and process of the company and perform customer support services.

Essential Duties and Responsibilities

• Administrative Support: maintaining records, filing documents
• Liaising between departments to ensure smooth workflow
• Logistics: inventory support, supply orders, and shipment tracking
>Warehouse coordination
• Direct Procurement
• Customer support
• Entering orders
• Issue order confirmations
• Communicating with customers on their delivery status
• Follow up on logistics/deliveries from vendors
• Issue delivery orders and make sure delivery on time
• Supporting QA process with Customer, using SAP

Knowledge, Skills and Abilities

• Organized and focused with strong attention to detail
• Excellent time management and ability to prioritize effectively
• Self-disciplined and proactive in task execution
• Responsible and highly accountable, ensuring reliability in all duties
• Experienced in Operation and customer support tasks using SAP systems
• Strong interpersonal communication skills, fostering collaboration across teams
• Proven multi-tasking ability in fast-paced environments
• Resilient under pressure, capable of supporting dynamic market operations
• Advanced English communication skills, both verbal and written
• High proficiency and at least two years of SAP hands on of various Operational modules and tasks

Educational/Certification Requirement

• BA in Logistics/operation/ admin Or related

Experience Requirement

• Minimum 3 years’ experience as a hands-on operation support
• Minimum 4 years of Experience in Customer Support role
• At least 2 years working in an industrial international b-b company – preferably high volume high mix parts.
• At least 2-3 Years experience with using SAP for Various Operations tasks/modules
• Experience Using SAP for Various Commercial tasks/modules
• Prior experience assisting in daily business operations, including scheduling, reporting, and workflow coordination.
• Logistics & Supply Chain: Hands-on involvement in inventory handling shipment tracking, or vendor coordination.
• Customer & Stakeholder Interaction: Experience handling client queries, preparing documentation, and supporting service and delivery.
• Demonstrated ability to resolve day-to-day Customers’ issues in fast-paced environment

At Ultra Clean Technology,we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.