Operations Manager (Cleaning Division)

E Cleaning Solutions; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning service provider in Singapore is seeking an experienced Operations Manager to oversee daily cleaning operations and maintain service quality standards across client sites. The ideal candidate will lead teams, manage manpower, and ensure compliance with safety regulations. Ideal applicants should have 3–5 years of experience in the cleaning industry, strong leadership skills, and proficiency in MS Office.

Qualifications

• 3–5 years of experience in cleaning, facilities, or environmental services industry.
• Familiar with NEA cleaning business licence requirements and Progressive Wage Model.
• Possess a valid Class 3 driving licence.

Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across assigned sites.
• Manage and deploy manpower to meet operational needs efficiently.
• Conduct regular site inspections to ensure service quality and safety standards.

Skills

Leadership

Communication

Problem-solving

Knowledge of cleaning chemicals

MS Office proficiency

Job description

Seeking experienced & responsible Operations Manager to oversee daily cleaning operations & ensure service quality standards are met across all client sites. The ideal candidate will lead a team of site supervisors & cleaners, manage manpower deployment, maintain client satisfaction, & ensure full compliance with NEA & Safety regulations.

Job Requirements

• Minimum 3–5 years of experience in cleaning, facilities, or environmental services industry
• Familiar with NEA cleaning business licence requirements and Progressive Wage Model (PWM).
• Strong leadership, communication, and problem-solving skills.
• Good knowledge of workplace safety, cleaning chemicals, and equipment operations.
• Able to handle multiple sites and travel between project locations as required.
• Proficient in MS Office (Word, Excel, Outlook); able to prepare reports and schedules.
• Possess a valid Class 3 driving licence.
• WSQ or bizSAFE certifications (advantage).

Key Responsibilities:

• Plan, coordinate & supervise daily cleaning operations across assigned sites.
• Manage, schedule, & deploy manpower to meet operational needs efficiently.
• Conduct regular site inspections, audits, and Gemba walks to ensure service quality & safety standards.
• Liaise with clients to address feedback, resolve service issues promptly, & maintain strong relationships.
• Ensure all cleaning staff comply with NEA licensing, WSQ training, and Workplace Safety & Health (WSH) requirements.
• Monitor & control operational costs, including manpower, materials, & equipment usage.
• Oversee inventory management for cleaning supplies & equipment maintenance.
• Lead, motivate, and train supervisors & cleaners to maintain high work standards & discipline.
• Prepare operational reports, performance data, & incident summaries for management review.
• Support business growth by assisting with new site takeovers, quotations, and tender requirements when needed.