Operations Manager

SWIMWERKS ACADEMY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic aquatic services company in Singapore is seeking an Operations Manager to oversee the planning and execution of sports and aquatic events. Responsibilities include effective coordination with clients and lifeguards while ensuring high operational standards. Candidates should possess strong communication skills and experience in operations management, preferably in service-based industries. This role provides opportunities for growth and diverse client exposure.

Benefits

Career growth opportunities

Exposure to diverse clients and events

Dynamic team environment

Qualifications

• Experience in operations management, preferably in sports, events, or service-based industries.
• Strong command of English; reliable and responsible.
• Ability to work independently while managing multiple tasks efficiently.

Responsibilities

• Oversee planning and execution of sports and aquatic events.
• Ensure seamless service delivery by coordinating with clients and lifeguards.
• Monitor and maintain operational standards and compliance.

Skills

Interpersonal and communication skills

Operational flexibility

Problem-solving skills

Reliability and responsibility

Job description

Swimwerks Academy Pte Ltd provides professional lifeguarding services to schools, hotels, and country clubs across Singapore. We are a dynamic team passionate about water safety and excellence in service delivery. Join us and grow with us as we expand our reach.

Role Overview:

We are seeking a motivated and reliable Operations Manager to oversee the planning and execution of our sports and aquatic events. You will ensure smooth coordination between clients, lifeguards, and internal teams, while maintaining high standards of operational efficiency and service delivery.

Key Responsibilities:

• Communicate effectively with clients, lifeguards, and internal teams to ensure seamless service delivery
• Plan, schedule, and manage lifeguard rosters for events and daily operations
• Respond promptly to client requests and lifeguard inquiries
• Oversee daily, weekly, and monthly administrative and operational tasks
• Coordinate logistics and operational planning for sports and aquatic events
• Monitor and maintain operational standards, ensuring compliance with company policies and safety regulations
• Perform any other administrative duties as assigned by management

Preferred Candidate Profile:

• Strong interpersonal and communication skills with excellent command of English
• Operationally flexible, reliable, and responsible
• Experience in operations management, preferably in sports, events, or service-based industries
• Analytical and proactive problem‑solving skills
• Ability to work independently while managing multiple tasks efficiently
• Willingness to work on weekends and public holidays as required

Why Join Us:

• Be part of a growing, dynamic Singaporean team
• Gain exposure to diverse clients and events
• Opportunity for career growth in operations and event management