Operations Manager

RCM CLEANING SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning services company in Singapore is seeking a candidate to lead strategic and operational planning. The role involves overseeing daily operations, managing budgets, optimizing processes, and leading staff development. The ideal candidate will ensure compliance with standards and collaborate across departments to achieve company objectives. Strong problem-solving and reporting skills are essential for success in this position.

Responsibilities

• Develop and implement strategies to align with business goals.
• Oversee daily activities to ensure productivity and efficiency.
• Manage budgets, forecasts, and resources effectively.
• Analyze and improve systems to reduce costs.
• Recruit, train, and supervise staff for performance enhancement.
• Ensure compliance with quality standards and legal requirements.
• Collaborate with departments to align operations with objectives.
• Identify inefficiencies and implement effective solutions.
• Prepare reports on operational performance for stakeholders.

Job description

• Strategic and operational planning: Develop and implement strategies and objectives to align with business goals.
• Daily operations management: Oversee day-to-day activities to ensure productivity and efficiency, and monitor performance metrics like KPIs to track progress.
• Budget and resource management: Manage budgets, forecasts, and resources, including purchasing materials, managing inventory, and overseeing financial performance.
• Process optimization: Analyze and improve operational systems and processes to reduce costs and increase profitability.
• Staff leadership and development: Recruit, train, and supervise staff, set expectations, and provide coaching to improve performance.
• Quality and compliance: Ensure the company meets quality standards, company policies, and all relevant legal and regulatory requirements.
• Cross-departmental coordination: Collaborate with other departments like sales, marketing, and HR to ensure all operations are aligned with company objectives.
• Problem-solving: Identify operational inefficiencies and bottlenecks, then implement effective solutions.
• Reporting and communication: Prepare reports on operational performance and communicate with stakeholders, senior management, and staff.