Operations Manager

JR F & B Concepts; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading F&B management firm in Singapore is seeking a skilled operations manager to lead food services operations and manage financial budgets. The ideal candidate has 4-5 years of relevant managerial experience in F&B outlets, is resilient under pressure, and possesses excellent communication skills. This role involves supervising operations, evaluating client satisfaction, and ensuring efficiency throughout the outlets.

Qualifications

• 4-5 years of relevant experience in managing F&B outlets in a managerial position.
• Ability to perform under pressure.
• Excellent communications and interpersonal skills.

Responsibilities

• Lead the entire food services operations and handle any operational related matters.
• Evaluate and review strategies on client satisfaction for all F&B restaurant outlets.
• Develop and direct the company's overall budget planning strategy.
• Responsible for the financial budgets and preparation of financial reports for all F&B outlets.
• Supervise and work closely with the Director Operations on outlets' financial targets.
• Implement efficient approaches to meet sales targets.
• Review and assess the effectiveness of the company’s policies.
• Work closely with Restaurant Managers for effective manpower deployment.
• Provide leadership and guidance on service and cost issues.
• Build and maintain relationships with customers and clients.

Skills

Leadership

Communication skills

Interpersonal skills

Resilience

Job description

Job Description

• Lead the entire food services operations and handle any operational related matters.
• Evaluate and review strategies on client satisfaction pertaining to operations for all F&B restaurant outlets.
• Develop and direct company’s overall budget planning strategy, plans and cost saving practices.
• Responsible for the financial budgets and preparation of periodic financial reports / statements (for management purposes) for all F&B outlets.
• Supervise and work closely with Director Operations on the outlets' financial target and ensure their operating effectiveness.
• Implement appropriate and efficient approaches to meet sales target.
• Continue to review and assess the effectiveness and efficiency of the company’s policies, procedures, processes and identify improvement opportunities in line with the defined Business Units performance framework.
• Work closely with respective F&B outlet's Restaurant Manager to ensure that the deployment of manpower effectively serves the critical goals and needs.
• Provide leadership and guidance to Restaurant Managers on addressing the service, organization and cost saving issues.
• Build and maintain good working relationship with the customers and clients.

Job Requirements

• At least 4-5 years of relevant experience in managing F&B outlets in a Managerial position.
• Resilient and able to perform under pressure
• Excellent communications and interpersonal skills.