Operations Manager

Private Advertiser; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading wholesaler in Singapore seeks an Operations Manager to oversee trade operations, improve efficiency, and manage departmental budgets. The ideal candidate should have a Bachelor’s degree in Supply Chain Management and significant leadership experience, with strong knowledge of logistics and compliance standards. This role emphasizes relationship management and operational excellence.

Qualifications

• At least 5 – 6 years of management/leadership experience.
• Experience in wholesale trade operations, with a strong track record in a managerial or HOD role.
• Profound knowledge of supply chain management, inventory control, logistics, and wholesale trade dynamics.

Responsibilities

• Support HOD in developing strategic plans for growth and profitability.
• Oversee wholesale trade operations including inventory management and logistics.
• Streamline processes to improve efficiency and reduce costs.
• Optimize supply chain ensuring timely procurement and distribution.
• Manage departmental budgets and monitor financial performance.
• Mentor and manage the operations team for professional growth.
• Maintain relationships with suppliers and customers for high service levels.
• Ensure compliance with trade laws and industry regulations.
• Analyse performance metrics to improve operational efficiency.
• Perform ad-hoc duties as assigned.

Skills

Stakeholder management

Team management

Operational efficiency

Compliance knowledge

Communication skills

Strategic planning

Education

Bachelor in Supply Chain Qualification or equivalent

Job description

Operations Manager supports the development of the department in organisation policies that supports trade processes. He/ She ensures trades performed are aligned with regulations and organisational guidelines. He assists in the development of procedures that enables timely and safe handling and deployment of products.

Armed with excellent stakeholder and team management skills, he is adept at maintaining strong relationships with stakeholders within and outside the organisation. Highly driven and possessing a great attention to detail, he is expected to keep abreast of local and regional market developments and regulations that would have an impact on trade operations.

Job Descriptions

1. Support HOD in developing and executing strategic plans aligned with the company's overall objectives to drive growth, profitability, and expansion within the wholesale trade division.

2. Oversee aspects of wholesale trade operations, including inventory management, logistics, distribution and customer service.

3. Streamline operational processes to improve efficiency, reduce costs and enhance overall productivity while maintaining high service levels.

4. Manage and optimise the supply chain, ensuring the timely procurement of goods, efficient inventory turnover and effective distribution to customers or retail partners.

5. Oversee and manage departmental budgets, monitor expenses, analyse financial performance and optimise costs while ensuring profitability and adherence to financial targets.

6. Mentor and manage operation team, fostering a culture of teamwork, innovation and professional growth.

7. Maintain and enhance relationships with suppliers, vendors, and key customers, ensuring high levels of service and satisfaction.

8. Ensure compliance with regulatory standards, trade laws and industry regulations related to wholesale trade operations. Assess risks and develop strategies to mitigate potential disruptions, ensuring safe work environment.

9. Analyse operational performance metrics, identify areas for improvement and implement strategies to enhance operational efficiency, customer satisfaction and revenue growth.

10. Other ad-hoc duties/ projects as assigned by Superior.

Job Requirements

• Bachelor in Supply Chain Qualification or equivalent.

• At least 5 – 6 years of management/leadership experience.

• Experience in wholesale trade operations, with a strong track record in a managerial or HOD role.

• Profound knowledge of supply chain management, inventory control, logistics, and wholesale trade dynamics.

• Strategic planning and decision-making skills with the ability to drive operational excellence and growth.

• Strong leadership, communication, and interpersonal skills.

• Proven ability to lead and motivate teams, fostering a culture of collaboration and continuous improvement.