Operations Manager

SBM MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading management services company in Singapore seeks a qualified professional to develop and manage work schedules in cleaning operations. The role emphasizes compliance with safety and quality standards, leadership of teams, and effective communication with multiple stakeholders. Candidates should have at least 5 years of relevant experience and a background in Operations Management. The position also involves budget evaluation and inventory management, making it crucial for enhancing operational efficiency.

Qualifications

• Minimum 5 years of experience in Cleaning Operations within Commercial Buildings and Manufacturing.
• Demonstrated ability to manage and lead teams effectively.
• Strong knowledge of operational standards and compliance.

Responsibilities

• Develop and manage work schedules for efficient service delivery.
• Inspect physical conditions to ensure compliance with standards.
• Conduct audits and manage inventory of supplies and equipment.
• Evaluate budget proposals and identify cost-saving opportunities.
• Serve as a liaison between the company, clients, and subcontractors.

Skills

Management expertise

Team leadership

Excellent communication

Organizational skills

Proactive problem solving

Education

Operations Management or equivalent

Job description

This position plans and develops work schedules to ensure efficient service delivery while maintaining compliance with safety, quality, and regulatory standards. Responsibilities include inspecting and auditing site conditions, managing inventories and supplies, and reviewing Client requests. It involves analyzing budget requests, assisting with project planning and modifications, and ensuring financial goals are met. Additionally, the role coordinates program specifications, oversees contract documentation, and serves as a liaison among stakeholders, including clients, employees, and subcontractors.

• Develop and manage work schedules to ensure efficient service delivery.
• Assess and inspect the establishment’s physical condition to ensure compliance with safety, quality, and operational standards.
• Conduct audits and oversee inventory management of supplies and equipment.
• Explore and implement improved equipment and operational methods.
• Review and address customer service requests to determine issues and collaborate with management on resolutions.
• Evaluate and process budget proposals to identify cost‑saving opportunities.
• Support planning, budgeting, and scheduling adjustments, including cost estimates, bid sheets, and contract management.
• Contribute to long‑term strategic planning, conceptual designs, and capital investment initiatives for process enhancements.
• Serve as a key liaison between the company, clients, employees, and subcontractors.
• Maintain databases related to contracts and contractor status.
• Other tasks as assigned.

Requirements

• Education Background: Operations Management field or equivalent
• Professional Experience: Proven expertise in management, operations, and leadership, strong ability to oversee teams and drive efficiency.
• Industry knowledge: At least 5 years of experience in Cleaning Operations within Commercial Buildings and Manufacturing.
• Key Competencies: Excellent Communications and Organizational skills, Proactive, ensuring effective coordination and operational success.