Operations Manager

Spotless Clean; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning service provider in Singapore is seeking an Operations Manager to lead cleaning operations across multiple sites. Responsibilities include managing a team, ensuring service quality, and conducting client visits. Ideal candidates should possess strong leadership skills and experience in managing cleaning operations, and be knowledgeable about hygiene standards and client relations.

Qualifications

• Proven leadership skills in managing cleaning operations.
• Strong understanding of hygiene standards and safety protocols.
• Experience in client relationship management.

Responsibilities

• Oversee daily cleaning operations across multiple client sites.
• Lead and manage a team of supervisors, cleaners, and contractors.
• Conduct regular site audits and client visits.

Job description

Operations Manager – Cleaning Services

Company: Spotless Clean Pte Ltd Location: IMM Building, Jurong East

About Us

Spotless Clean Pte Ltd has been delivering top-quality cleaning and facilities support services across Singapore since 2004. We specialize in commercial, residential, and industrial cleaning with a commitment to excellence and customer satisfaction.

Key Responsibilities

• Oversee daily cleaning operations across multiple client sites (e.g., offices, malls, condominiums, food courts).
• Lead and manage a team of supervisors, cleaners, and contractors.
• Ensure service quality and adherence to hygiene standards and safety protocols.
• Conduct regular site audits and client visits to maintain satisfaction.
• Plan staff deployment and optimize manpower allocation.
• Handle client feedback, resolve operational issues promptly.
• Assist in tender preparation, costing, and contract execution.
• Maintain inventory of cleaning supplies and equipment.
• Train, mentor, and evaluate performance of on-ground staff.
• Ensure compliance with NEA and other regulatory standards.