Operations Manager

DOCG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local dining establishment in Singapore is seeking an Operations Manager to oversee daily operations, ensure customer satisfaction, and manage inventory efficiently. Candidates should possess strong problem-solving skills and operational experience. This role offers a competitive salary, career advancement opportunities, and staff discounts on meals.

Benefits

Competitive salary and benefits

Opportunities for career advancement

Dynamic work environment

Staff discounts on meals

Qualifications

• Experience in overseeing daily operations and managing staff.
• Strong communication skills for dealing with customers.
• Ability to monitor service standards and respond to feedback.

Responsibilities

• Oversee day-to-day operations ensuring efficiency.
• Maintain high customer satisfaction and address complaints.
• Manage inventory and control wastage.

Skills

Customer service

Problem-solving

Inventory management

Operational efficiency

Job description

Overview

Location(s): CBD

Working Days: 6 days/week

Working Hours: 11am to 11pm (2 hrs break)

Responsibilities

• Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.
• Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
• Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
• Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.
• Monitor and control wastage and food costs to maintain profitability.
• Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
• Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.

We Offer

• Competitive salary and benefits package.
• Opportunities for career advancement and skill development.
• A dynamic and supportive work environment.
• Staff discounts on meals.

How to Apply

Sent your resume and a cover letter via this platform