Operations Manager

APEX TOTAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading operational solutions provider in Singapore is seeking an individual to oversee site operations and ensure client success. The role includes operational management, manpower planning, and responsibility for reporting and rostering. Strong communication and organizational skills are essential. The ideal candidate will ensure adherence to operational requirements and effectively manage the duty roster and attendance procedures.

Qualifications

• Experience in operational management and client relationship handling.
• Strong communication and organizational skills.
• Ability to manage and retain manpower effectively.

Responsibilities

• Oversee manpower fulfillment and day-to-day operations.
• Comprehend operational and manpower requirements.
• Prepare and manage duty rosters and attendance.

Job description

Job Purpose

The incumbent will oversee the manpower fulfillment and day to day site operations, ensuring Client Success is achieved by executing and following through on operational, recruitment, rostering and reporting responsibilities.

Description of Responsibilities

Operations

• Comprehend operational requirements from Client
• Communicate implementation method with Supervisors
• Follow through on implementation ensuring adherence

Manpower Planning and Rostering

• Comprehend manpower requirements and rostering
• Advertise and recruit required manpower without over deploying
• Onboard new hires on their first day on site

Rostering and Attendance

• Prepare the duty roster 2-weeks prior
• Distribute the duty roster 1-week prior
• Ensure duty roster is adhered to and discipline accordingly if not

Reporting

• Prepare all necessary reports and attendance sign-in documents for use
• Ensure attendance sign-in is accurate and complies to requirements for ease of billing
• Archive all attendances and reports in an organized manner (site and in HQ)