Operations Manager

Commonwealth Concepts; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading food retail company in Singapore seeks an Operations Manager to oversee business operations, manage retail channels, and drive financial performance. Candidates should have at least 8 years of operations experience and 3 years in a managerial role, demonstrating strong financial analysis and people skills. The role involves strategic planning, team leadership, and frequent travel to retail locations. Competitive benefits and salary offered.

Benefits

Annual and medical benefits

Leave options (maternity, paternity, compassionate)

Group insurance coverage

Dental benefits

Staff discount card

Annual wage supplement

Annual increment

Annual Wage Supplement

Annual Increment

Qualifications

• At least 8 years of experience in Operations and 3 years in a managerial position.
• Competent in financial analysis and effective problem-solving skills.
• F& B industry knowledge and familiarity with industry strategies.

Responsibilities

• Drive the Food Retails Business and operations.
• Manage retail operations and B2B sales channels.
• Achieve internal sales and profit objectives monthly, quarterly, and yearly.

Skills

Financial analysis

Effective problem solving

Good people skills

Business development

E-commerce knowledge

Industry knowledge

Education

Diploma or Degree in Business Management

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Operations Manager

3 Nov Written By Commonwealth Concepts

Job Description

You will drive the Food Retails Business and operations. This includes the full span of our bread sales into major supermarket chains as well as sales across multiple marketplace portals including our own. The scope will also include managing a limited subset of retail kiosks and gourmet butcheries. Also responsible for upholding the company’s integrity in food safety and brand promise in quality and customer service in the front line operations.

Primary Responsibilities :

Business Development KPIs

Build strong relationships with new and existing ecommerce and supermarket buyers, managers and delivery team

Work closely with Retail and Supermarket buyers to constantly drive sales through effective marketing planning.

Work to develop new product ranges to increase listing and sales.

Operations KPIs

Take charge of retail operations and B2B sales channel that comprises of corporate sales, supermarket, both internal and external online ecommerce platform.

Drive all the operational activities while maximizing our productivity and efficiencies, with an overall accountability for sales, profits, people and Financial KPIs.

Manages and works closely with Area Managers to develop operational strategies to improve sales and profits

Manage and guide the Area managers and merchandising operations team to ensure motivation, commitment, productivity, drive and pride.

Financial

Responsible for achieving internal sales and profit objectives on monthly, quarterly and yearly.

Analyze past financials and business information to spot trends and threats

Prepare and review monthly P&L reports on budgets for costs of food, staff, operations based on past data

Familiarize with SAP system and manage the SAP processes for retail businesses & sales modules.

Job Requirements :

Diploma or Degree in Business Management with at least 8 years of experience in Operations and at least 3 years in managerial position, or an equivalent combination of related experience and formal education.

Have a growth mindset and strategic foresight to see the overall picture, spot trends and plan ahead

Competent with financial analysis and effective problem solving skill

Good people skills and effective communicator

Good F&B industry knowledge and familiar with different strategies used by industry players and competitors

Is mature, attentive listener and decisive

Required to work on off-office hours as and when required (Generally within Office hours)

Required to travel to Supermarkets and retail kiosks and outlets frequently

Proficient with Microsoft software such as Word, Excel & PowerPoint

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Benefits

Annual and Medical

Marriage / Child Care / Maternity / Compassionate / Paternity Leave

Employee Birthday / Marriage / New Born Vouchers

Group Insurance Coverage

Dental Benefits

Long Service Award

Staff Discount Card

Annual Wage Supplement

Annual Increment

HQ Commonwealth Concepts