OPERATIONS MANAGER

CRAFT MARINE PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A marine operations company in Singapore seeks an experienced operational manager to oversee daily operations, improve processes, and lead teams to meet business objectives. Candidates should have 5–10 years of experience in operations or management roles, preferably in the shipyard industry. Strong leadership, analytical and problem-solving abilities are essential. This role offers a dynamic work environment focused on high-quality performance and operational excellence.

Qualifications

• 5–10 years of experience in operations or management roles.
• Experience in the shipyard industry is strongly preferred.

Responsibilities

• Manage daily operations to achieve business targets.
• Analyse processes for improvements and cost reductions.
• Lead, train, and mentor operational staff.
• Monitor KPIs and prepare reports for senior management.
• Oversee allocation of resources for optimal utilisation.
• Ensure operations meet quality standards and regulatory requirements.
• Manage budgets and monitor expenses.
• Coordinate with HR, Finance, and other departments.
• Address operational issues promptly.
• Ensure adherence to safety and legal guidelines.

Skills

Leadership skills

Analytical skills

Stakeholder management

Problem-solving abilities

Multi-tasking

Proficiency in operational systems

Strategic thinking

Job description

Oversees the day-to-day activities of an organisation to ensure smooth, efficient, and high-quality operations. This role involves managing processes, improving operational performance, leading teams, and ensuring objectives are met in alignment with company goals.

Key Responsibilities

• Operational Oversight:
  Manage daily operations across departments to ensure efficient workflow and achievement of business targets.
• Process Improvement:
  Analyse existing processes, identify inefficiencies, and implement improvements to enhance productivity and reduce costs.
• Team Leadership:
  Lead, train, and mentor operational staff; ensure clear communication, accountability, and high performance.
• Performance Monitoring:
  Track operational KPIs, prepare reports, and deliver insights to senior management for decision-making.
• Resource Management:
  Oversee allocation of manpower, equipment, and materials to ensure optimal utilisation.
• Quality Assurance:
  Ensure operations meet company standards, service levels, and regulatory requirements.
• Budgeting & Cost Control:
  Manage operational budgets, forecast needs, and monitor expenses to meet financial objectives.
• Cross-Functional Coordination:
  Work closely with departments like HR, Finance, Sales, Procurement, and Customer Service to ensure cohesive operations.
• Problem Resolution:
  Address operational issues promptly, implement corrective actions, and minimise disruptions.
• Compliance & Safety:
  Ensure adherence to company policies, health & safety guidelines, and relevant legal/regulatory requirements.

Skills & Competencies

• Strong leadership and people-management skills
• Excellent analytical and problem-solving abilities
• Strong communication and stakeholder management
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in operational systems, reporting tools, and workflow software
• Strategic thinking with hands-on execution capability

Qualifications

• 5–10 years of experience in operations or management roles in shipyard.
• Experience in the relevant industry is strongly preferred