OPERATIONS MANAGER

OCTO-JET BUILDING MAINTENANCE SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cleaning services provider in Singapore is looking for an Operations Manager to oversee cleaning operations across various client sites. The ideal candidate will lead a team, ensure adherence to hygiene standards, and manage client relationships. This role requires strong operational management skills and a commitment to service quality.

Responsibilities

• Oversee daily cleaning operations across multiple client sites.
• Lead and manage a team of supervisors and cleaners.
• Ensure service quality and adherence to hygiene standards.
• Conduct regular site audits and client visits.
• Plan staff deployment and optimize manpower allocation.
• Handle client feedback and resolve operational issues.
• Assist in tender preparation, costing, and contracts.
• Maintain inventory of cleaning supplies and equipment.
• Train, mentor, and evaluate performance of staff.
• Ensure compliance with regulatory standards.

Job description

Job Description & Requirements

Operations Manager – Cleaning Services

About Us

Octojet Building Maintenance Services Pte Ltd has been delivering top-quality cleaning and facilities support services across Singapore since 2004. We specialize in commercial, residential, and industrial cleaning with a commitment to excellence and customer satisfaction.

Key Responsibilities

• Oversee daily cleaning operations across multiple client sites (e.g., offices, malls, condominiums, food courts).
• Lead and manage a team of supervisors, cleaners, and contractors.
• Ensure service quality and adherence to hygiene standards and safety protocols.
• Conduct regular site audits and client visits to maintain satisfaction.
• Plan staff deployment and optimize manpower allocation.
• Handle client feedback, resolve operational issues promptly.
• Assist in tender preparation, costing, and contract execution.
• Maintain inventory of cleaning supplies and equipment.
• Train, mentor, and evaluate performance of on-ground staff.
• Ensure compliance with NEA and other regulatory standards.