Operations Manager

JR F&B CONCEPTS PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A leading food services company based in Singapore is looking for an experienced Operations Manager to lead their F&B outlets. The ideal candidate should have 4-5 years of managerial experience in the food and beverage industry, excellent communication skills, and the ability to work under pressure. Responsibilities include managing operations, budget planning, and client satisfaction. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• At least 4-5 years of relevant experience in managing F&B outlets in a Managerial position.
• Resilient and able to perform under pressure.
• Excellent communications and interpersonal skills.

Responsibilities

• Lead the entire food services operations and handle any operational related matters.
• Evaluate and review strategies on client satisfaction for all F&B restaurant outlets.
• Develop and direct company’s overall budget planning strategy.
• Responsible for financial budgets and prepare periodic financial reports for all F&B outlets.
• Supervise and work closely with Director Operations on financial targets.
• Implement efficient approaches to meet sales targets.
• Review and assess company’s policies and procedures for improvement.
• Work closely with Restaurant Managers on manpower deployment.
• Provide leadership to Restaurant Managers on service and cost-saving issues.
• Build and maintain good relationships with customers and clients.

Skills

Excellent communications and interpersonal skills

Resilience and ability to perform under pressure

Interpersonal skills

Budget management

Job description

Job Description

• Lead the entire food services operations and handle any operational related matters.
• Evaluate and review strategies on client satisfaction pertaining to operations for all F&B restaurant outlets.
• Develop and direct company’s overall budget planning strategy, plans and cost saving practices.
• Responsible for the financial budgets and preparation of periodic financial reports / statements (for management purposes) for all F&B outlets.
• Supervise and work closely with Director Operations on the outlets' financial target and ensure their operating effectiveness.
• Implement appropriate and efficient approaches to meet sales target.
• Continue to review and assess the effectiveness and efficiency of the company’s policies, procedures, processes and identify improvement opportunities in line with the defined Business Units performance framework.
• Work closely with respective F&B outlet's Restaurant Manager to ensure that the deployment of manpower effectively serves the critical goals and needs.
• Provide leadership and guidance to Restaurant Managers on addressing the service, organization and cost saving issues.
• Build and maintain good working relationship with the customers and clients.

Job Requirements

• At least 4-5 years of relevant experience in managing F&B outlets in a Managerial position.
• Resilient and able to perform under pressure
• Excellent communications and interpersonal skills.