Operations Manager

ADDX; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A financial technology firm in Singapore is looking for a seasoned operations professional. You will oversee the ADDX platform’s smooth operation, manage client onboarding processes, and work closely with various teams to enhance platform functionality. The ideal candidate should have over 6 years of experience in securities operations and be proficient with financial products. This role offers opportunities to work on innovative projects in the finance sector.

Qualifications

• Minimum 6 years of experience in securities or fund operations within a financial institution.
• At least 4 years in client onboarding and periodic reviews.
• Knowledge of MAS AML/CFT guidelines.

Responsibilities

• Ensure smooth operation of the ADDX platform.
• Collaborate with Issuance teams for investment offerings.
• Lead projects to automate manual processes.

Skills

Client onboarding

Risk assessment

Analytical skills

Problem-solving skills

Team player

Knowledge of financial products

Education

Bachelor’s degree in Business Administration or related finance discipline

Tools

Word

Excel

Power BI

PowerPoint

Job description

Who are we?

We are ADDX, the entry point into private markets, aiming to democratize private market investments. Our goal is to build a future where everyone can access financial ecosystems easily, fairly, and safely. We believe that real economies benefit when capital flows freely and efficiently, especially in the private market space.

Why join us?

• We have built the world’s first fully regulated platform for digital securities, licensed by the Monetary Authority of Singapore (MAS).
• ADDX is a global private market exchange headquartered in Singapore. To date, ADDX has listed over 60 deals and collaborated with blue-chip names like Hamilton Lane, Partners Group, Investcorp, Singtel, UOB, CGS-CIMB, and Temasek-owned entities such as Mapletree, Azalea, SeaTown, and Fullerton Fund Management.
• Our full-service capital market platform has raised a total of US$140 million since 2017.
• We are backed by prominent institutions including Singapore Exchange (SGX), the Stock Exchange of Thailand (SET), Temasek’s Heliconia Capital, Japan Investments Corporation, the Development Bank of Japan (DBJ), UOB, KB Securities, Tokai Tokyo Financial Holdings, and Hamilton Lane.

We are growing and seeking talented individuals to join us and lead the future of the private market. If you believe in a future of fair financial markets, we want to hear from you at ADDX.

Responsibilities

• Ensure the smooth operation of the ADDX platform for clients.
• Collaborate with Issuance teams to set up investment offering pages and support the issuance process throughout its lifecycle.
• Configure subscription and redemption windows for open-ended funds.
• Work with Product and Technology teams to define specifications for new features and participate in User Acceptance Testing (UAT).
• Coordinate with IT and UAT teams regarding platform functionality, connectivity, and hotfix releases. Willing to perform occasional night and weekend duties during IT releases.
• Lead projects to automate manual processes and enhance the platform.
• Review and approve onboarding of investors and issuers, conducting due diligence and screening checks.
• Coordinate with Customer Service to follow up on new account applications.
• Draft and update operational process documents and manuals.
• Prepare and review regulatory reports and participate in audits related to client onboarding and operations.
• Handle platform and client request queries from internal departments.
• Ensure daily processes are completed accurately and on time per SLAs.

Skills, Knowledge and Certifications

• Bachelor’s degree in Business Administration or a related finance discipline.
• At least 6 years of experience in securities or fund operations within a financial institution; experience with investment platforms is a plus.
• Minimum 4 years in client onboarding and periodic reviews of individual and corporate clients, with knowledge of MAS AML/CFT guidelines.
• Experience assessing risk ratings and following up on high-risk clients regarding source of funds and wealth.
• Ability to work independently with minimal supervision.
• Driven, analytical, problem-solving skills, and a good team player.
• Proficiency in Word, Excel, Power BI, PowerPoint.
• Knowledge of financial products such as private equity, hedge funds, and structured products.

Due to limited capacity, only shortlisted candidates will be notified.