OPERATIONS MANAGER

CRAFT MARINE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading marine operations firm in Singapore is looking for an Operations Manager to oversee daily activities and improve operational performance. The role requires leading teams, managing processes, and ensuring quality standards are met. Candidates should have 5–10 years of experience in operations within a shipyard environment and possess strong leadership, analytical, and communication skills.

Qualifications

• 5–10 years of experience in operations or management roles in shipyard.
• Experience in the relevant industry is strongly preferred.

Responsibilities

• Manage daily operations across departments to ensure efficient workflow and achievement of business targets.
• Analyse existing processes, identify inefficiencies, and implement improvements.
• Lead, train, and mentor operational staff.
• Track operational KPIs and prepare reports.
• Oversee allocation of manpower, equipment, and materials.
• Ensure operations meet company standards and regulatory requirements.
• Manage operational budgets and monitor expenses.
• Work closely with departments for cohesive operations.
• Address operational issues and implement corrective actions.
• Ensure adherence to health & safety guidelines and company policies.

Skills

Strong leadership and people-management skills

Excellent analytical and problem-solving abilities

Strong communication and stakeholder management

Ability to manage multiple tasks in a fast-paced environment

Proficiency in operational systems, reporting tools, and workflow software

Strategic thinking with hands-on execution capability

Job description

Oversees the day-to-day activities of an organisation to ensure smooth, efficient, and high-quality operations. This role involves managing processes, improving operational performance, leading teams, and ensuring objectives are met in alignment with company goals.

Key Responsibilities

• Operational Oversight:
  Manage daily operations across departments to ensure efficient workflow and achievement of business targets.
• Process Improvement:
  Analyse existing processes, identify inefficiencies, and implement improvements to enhance productivity and reduce costs.
• Team Leadership:
  Lead, train, and mentor operational staff; ensure clear communication, accountability, and high performance.
• Performance Monitoring:
  Track operational KPIs, prepare reports, and deliver insights to senior management for decision-making.
• Resource Management:
  Oversee allocation of manpower, equipment, and materials to ensure optimal utilisation.
• Quality Assurance:
  Ensure operations meet company standards, service levels, and regulatory requirements.
• Budgeting & Cost Control:
  Manage operational budgets, forecast needs, and monitor expenses to meet financial objectives.
• Cross-Functional Coordination:
  Work closely with departments like HR, Finance, Sales, Procurement, and Customer Service to ensure cohesive operations.
• Problem Resolution:
  Address operational issues promptly, implement corrective actions, and minimise disruptions.
• Compliance & Safety:
  Ensure adherence to company policies, health & safety guidelines, and relevant legal/regulatory requirements.

Skills & Competencies

• Strong leadership and people-management skills
• Excellent analytical and problem-solving abilities
• Strong communication and stakeholder management
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in operational systems, reporting tools, and workflow software
• Strategic thinking with hands‑on execution capability

Qualifications

• 5–10 years of experience in operations or management roles in shipyard.
• Experience in the relevant industry is strongly preferred