OPERATIONS EXECUTIVE (MEDICARE

BIG - FOOT LOGISTIC PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an Operations Executive for Medical Transport Services. This role is crucial in ensuring safe and timely transportation of patients through effective coordination and compliance. The ideal candidate should possess excellent organizational skills and a Polytechnic Diploma in the healthcare sector, with a minimum of one year of related experience. The position offers a dynamic work environment, crucial for enhancing operational efficiency.

Qualifications

• Minimum 1 year of relevant experience.
• Physically fit for manual handling of heavy items.
• No criminal records.

Responsibilities

• Coordinate and manage day-to-day operations of medical transportation.
• Monitor fleet readiness and compliance with safety standards.
• Assist in developing strategies to improve service delivery.

Skills

Organizational skills

Communication skills

Interpersonal skills

Integrity

Education

Polytechnic Diploma in Healthcare industry

Job description

Overview

Job Description: The Operations Executive for Medical Transport Services is responsible for coordinating and managing day-to-day operations of non-emergency medical transportation. This includes scheduling, dispatching, compliance, vehicle readiness, and personnel coordination to ensure safe, efficient, and timely transport of patients. The ideal candidate will have strong organizational and communication skills, with the ability to manage multiple priorities in a fast-paced healthcare-related environment.

Key Responsibilities

• Ensure timely and safe transportation of patients to and from healthcare facilities.
• Coordinate with hospitals, clinics, nursing homes, and internal departments for transport requests.
• Monitor fleet readiness, maintenance, cleanliness, and compliance with regulatory and safety standards.
• Maintain updated records for drivers, vehicles, and transport logs (e.g. trip sheets, checklists, patient information).
• Ensure all staff adhere to infection control protocols and patient handling procedures.
• Support the recruitment, onboarding, and rostering of drivers and attendants.
• Investigate incidents, accidents, and delays, and report to management with proposed solutions.
• Ensure compliance with healthcare regulations, transport licensing, and company SOPs.
• Assist in developing operational strategies to improve service delivery and customer satisfaction.
• Prepare and submit regular reports on transport activities, KPIs, and resource usage.
• Coordinate procurement of supplies (e.g. PPE, stretchers, wheelchairs) and manage inventory.

Requirements

• Polytechnic Diploma in Heathcare industry
• No criminal records.
• Minimum 1 year of relevant experience
• Physically fit / Manual handling of heavy items
• Excellent communication and interpersonal skills.
• High level of integrity, discretion, and professionalism.