Operations Executive: Fault Reporting & Incident Response

ENGIE Group; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading provider of facilities management solutions in Singapore is seeking an Operations Executive to oversee the Fault Reporting Center. Responsibilities include managing maintenance service calls, updating work orders, and ensuring operational efficiency. Ideal candidates should possess strong communication skills, relevant educational background, and a customer service mindset. This role offers an opportunity to work in a dynamic environment while contributing to effective facility management.

Qualifications

• Nitec in Office Administration, Accounting, or equivalent.
• At least 2 years of relevant experience preferred.
• Prior experience in customer service or operations coordination is a plus.

Responsibilities

• Respond to maintenance-related service calls and generate work orders.
• Assign Fault Reporting Center technicians for fault resolution.
• Monitor and update work orders in the system.

Skills

Strong communication skills

Interpersonal skills

Ability to manage multiple tasks

Attention to detail

Safety-conscious

Education

Nitec in Office Administration or equivalent

GCE ‘O’ Level with relevant experience

Job description

A leading provider of facilities management solutions in Singapore is seeking an Operations Executive to oversee the Fault Reporting Center. Responsibilities include managing maintenance service calls, updating work orders, and ensuring operational efficiency. Ideal candidates should possess strong communication skills, relevant educational background, and a customer service mindset. This role offers an opportunity to work in a dynamic environment while contributing to effective facility management.