Operations Executive

primecoat pte ltd; Singapore; On-site; SGD 38,000 - 50,000; Full time

Job summary

A construction management company in Singapore seeks an Operations Executive to manage daily operations, oversee projects, and ensure excellent customer service. Candidates should have a diploma in related fields and strong communication and organizational skills. A valid Class 3 driving license and personal motorbike are required. This is a hands-on role with opportunities for mentorship and career progression.

Benefits

Transport allowance

Training and mentorship

Career progression opportunities

Qualifications

• Minimum Diploma or relevant experience in Operations, Construction, or Project Management.
• Must possess a valid Class 3 driving licence and own a motorbike for work.
• 6-day work week with Sunday OT as needed.
• Fluent in English; proficiency in Mandarin and Malay is a bonus.

Responsibilities

• Manage and oversee all day-to-day operational activities.
• Serve as the liaison between clients and the company.
• Plan and update daily project schedules.
• Conduct daily site supervision and quality control.
• Handle on-site challenges effectively.

Skills

Leadership

Communication skills

Problem-solving

Customer handling

Interpersonal skills

Organizational skills

Education

Diploma in Operations, Construction, or Project Management

Tools

Microsoft Word

Microsoft Excel

Job description

The Operations Executive is responsible for managing and overseeing all day-to-day operational activities, ensuring that every project is completed efficiently, safely, and on time. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to handle customers professionally and manage multiple projects under pressure.

Key Responsibilities

• Customer & Site Management
  • Serve as the main liaison between clients and the company throughout the project.
  • Provide excellent customer service, maintaining professionalism and responsiveness at all times.
  • Handle client feedback, site issues, and ensure customer satisfaction upon project completion.
• Project Coordination & Scheduling
  • Plan, create, and update daily project schedules for all ongoing and upcoming sites.
  • Coordinate manpower allocation efficiently to achieve the shortest completion time with available resources.
  • Ensure workers follow project timelines or complete works ahead of schedule.
  • Submit daily progress updates to the Managing Director.
  • Conduct materials calculation for each project based on scope and submit requirements to Admin for procurement.
  • Track delivery and usage of materials to ensure proper planning and minimal wastage.
  • Work closely with the Admin and Procurement departments to ensure smooth material flow to site.
• Site Supervision & Quality Control
  • Carry out daily site supervision to ensure workmanship, cleanliness, and safety compliance.
  • Inspect works for quality assurance and ensure standards meet company and client expectations.
  • Address on-site issues promptly and ensure corrective actions are taken without delay.
• Troubleshooting & Problem Solving
  • Handle on-site challenges effectively through strong analytical and troubleshooting skills.
  • Anticipate potential delays or problems and make swift, practical decisions to maintain progress.
  • Coordinate with Sales, Admin, and Management to resolve operational bottlenecks.
• Reporting & Administrative Duties
  • Maintain accurate records of daily work progress, manpower allocation, and site documentation.
  • Prepare weekly progress reports and improvement recommendations for management review.
  • Support the MD in operational planning, follow-ups, and any ad-hoc duties assigned.

Requirements

• Minimum Diploma or relevant experience in Operations, Construction, or Project Management.
• Must possess a valid Class 3 driving licence and own a motorbike for work. (Transport allowance will be provided.)
• 6-day work week (Monday to Saturday, 9:00 AM – 6:00 PM); Sunday OT may be required depending on project schedule.
• Proficient in Microsoft Word and Excel for daily reporting, scheduling, and documentation.
• Strong customer handling, interpersonal, and communication skills.
• Fluent in English; proficiency in Mandarin and Malay to effectively communicate with Mandarin/Malay-speaking clients is a bonus.
• Excellent problem-solving and troubleshooting abilities.
• Highly organized, able to multi-task, and capable of working well under pressure.
• Positive working attitude and keen to learn and grow with the company.

Additional Information

• Transport allowance provided (for use of personal motorbike).
• Training and mentorship will be provided.
• Career progression opportunities based on performance and initiative.