Operations Executive

CONNECTED LEARNING PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading education service provider in Singapore is looking for a dedicated individual to manage customer support, schedule lessons, and ensure smooth daily operations. The ideal candidate should possess strong communication skills, be bilingual in English and Mandarin, and have a diploma or degree in Business Administration. This position offers flexible work hours, including weekdays and Saturdays.

Benefits

Work from home option

Qualifications

• Ability to handle multiple responsibilities in a small, fast-paced environment.
• Able to work independently with minimal supervision.

Responsibilities

• Provide customer support through various channels.
• Schedule lessons for students and teachers.
• Ensure smooth running of daily operations.
• Support with daily administrative tasks.
• Track success of marketing campaigns.

Skills

Excellent verbal and written communication skills

Bilingual in English and Mandarin

Proficient in using Microsoft Office

Meticulous and organized

Good time management skills

Education

Diploma or Degree in Business Administration

Job description

Responsibilities

• Customer support - email, phone, SMS/WhatsApp enquiries
• Scheduling of lessons
• Ensure smooth running of daily operations
• Support with daily administrative work
• Track success of marketing campaigns
• Any other ad-hoc duties as assigned

Requirements

• Diploma or Degree in Business Administration or equivalent
• Excellent verbal and written communication skills
• Bilingual in English and Mandarin to liaise with Chinese speaking teachers
• Proficient in using Microsoft Office (Word, Excel)
• Meticulous, organised, with good time management skills
• Able to handle multiple responsibilities in a small, fast-paced environment
• Able to work independently with minimal supervision

Work Days/Hours

• 4 Weekdays + Saturdays
• Weekdays: 1pm - 9.15pm
• Saturdays: 9.30am - 5pm
• Work from home (WFH)