Operations Executive

ATA (JURONG) MEDICAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare company in Singapore is seeking a professional to manage health screening projects, ensuring high service and clinical quality standards. Responsibilities include logistics setup, client registration, promoting packages, and maintaining operational efficiency. The ideal candidate will facilitate patient flow and manage client relationships for yearly project renewals. The role requires good communication and organizational skills in a fast-paced environment.

Responsibilities

• Manage high standards of service and clinical quality in health screening projects.
• Setup logistics for health screening projects.
• Registration of clients and collection of payments with accuracy.
• Facilitate patient flow and ensure staff have operation flow understanding.
• Take blood pressure, height, and weight, arrange urine tests.
• Promote packages and add-ons to health screening participants.
• Generate and send medical reports to clients.
• Maintain cleanliness and organization at stations.
• Ensure optimal manpower utilization based on client load.
• Oversee facilities and enhance operational efficiency.
• Assist in corporate statistics and lifestyle surveys preparation.
• Maintain client relationships for project renewals.
• Handle procurement with cost savings management.
• Stock supplies for office and projects.
• Prepare Service and Introducer Agreements.

Job description

Job Description & Requirements

Manage high standards of service and clinical quality in health screening projects including:

• Setting up and tearing down, and logistics for the projects.
• Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.
• Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.
• Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.
• Promotion of packages and add-ons to health screening participants.
• Generating and sending of medical reports to clients.
• Keeping the station areas clean and organized.
• Ensure optimal manpower utilization and coverage based on client load.
• Oversee all facilities and enhance the operating efficiency of the projects.
• Assist in the preparation and generation of corporate statistics and lifestyle surveys.
• Maintain client relationships and liaise with them for the renewal of health screening projects each year.
• Handle procurement of products/services, lab codes etc with effective cost savings management.
• Adequately stock supplies for the office, projects and activities.
• Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week