Operations Executive

Shihlin Taiwan Street Snacks; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A growing food and beverage brand in Singapore is seeking an Operations Assistant to support day-to-day administration and enhance operational standards. The ideal candidate should have a positive mindset and a year of experience in multi-outlet management in the F&B industry. Join us to redefine the pizza experience and provide excellent guest service.

Qualifications

• Minimum 1-year relevant work experience managing multi-outlet in F&B or Quick Service Retail industry.

Responsibilities

• Assist Operations Manager in day-to-day planning and administration.
• Participate in audits to ensure operational standards are met.
• Work with outlets to resolve supply chain issues.

Skills

Problem-solving skills

Positive mindset

Customer service

Job description

Overview

Eat Pizza is a fast-rising Korean pizza brand that’s redefining how pizza is enjoyed — fun, bold, and made for one hand at a time.

With over 130 outlets in South Korea and a growing presence across Singapore, Malaysia, Indonesia, the Philippines, Taiwan, and Australia, Eat Pizza blends Korean flavours with global trends, creating pizzas that are as exciting as they are convenient.

At Eat Pizza, we’re more than a food brand — we’re a team of creative, energetic, and passionate people who love challenging conventions and setting new trends in the quick-service scene.

Join us and bring your ideas, energy, and appetite for innovation as we share the joy of Korean street-style pizza with the world.

Key Responsibilities

• Assist Operations Manager in the day-to-day planning and administration & resolution of outlet operational matters.
• Participate in audits to ensure company standards for operations, food quality, outlet hygiene and workplace safety are met.
• Work with outlets to resolve supply chain issues and promotional campaigns.
• Support outlets to remedy defective equipment and periodic outlet renovations.
• Assist management in hiring, training, scheduling and evaluating employees.
• Review customer complaints and propose areas of improvements.
• Take on other ad-hoc operations tasks as required.

Requirements

• Eager to learn and good problem-solving skills
• Positive mindset and a passion in providing excellent guest service
• Minimum 1-year relevant work experience managing multi-outlet in F&B or Quick Service Retail industry.