Operations Executive

LS 2 MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Facilities Management Company in Singapore is seeking an Operations Manager to oversee cleaning operations in clients' facilities. The ideal candidate has a minimum of 3 years' experience in operations, preferably within the cleaning industry. Responsibilities include managing teams, ensuring quality and safety, supporting events, and assisting in budget planning. A Class 3 driving licence and bilingual skills are also required.

Qualifications

• Minimum of 3 years’ experience in Operations.
• Experience in Facilities Management / Cleaning industry is an advantage.
• Proven track record in customer service.
• Bi-lingual in English and one other major language.
• Excellent communication and interpersonal skills.
• Class 3 driving licence.

Responsibilities

• Manage day-to-day cleaning operations in facilities.
• Support during events needing extra cleaning management.
• Coordinate with key stakeholders for quality service delivery.
• Ensure cleaning teams adhere to safety measures.
• Assist in budget planning for cleaning operations.

Skills

Operations Management

Customer Service

Communication

Interpersonal Skills

Bilingual (English and another language)

Job description

Job Description

• Manage the day-to-day operations pertaining to the areas of cleaning within the clients’ facilities.
• Provide support during events and the special occasions that require additional attention in terms of cleaning management
• Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures during the cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyse relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operations plan to improve work procedures and quality service delivery
• Maintain stock and inventory
• Implement maintenance schedules for tools and equipment
• Facilitate effective work processions
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies

Job Requirements

• Minimum of 3 years’ experience in Operations.
• Experience in a Facilities Management / Cleaning industry is an added advantage
• Proven track record in customer service;
• Bi-lingual in English and one other major language
• Excellent communication and interpersonal skills;
• Hands-on and a positive attitude;Technically independent with good initiative
• Class 3 driving licence