OPERATIONS EXECUTIVE

ARROWSERV PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading manpower management company in Singapore is seeking a candidate to oversee recruitment and deployment of workers for various sites. The role requires managing operational issues, ensuring customer satisfaction, and conducting staff training. Candidates should have a Degree or Diploma, preferably with 2-3 years of manpower management experience. Strong communication skills and proficiency in Microsoft Office are essential.

Qualifications

• 2-3 years of hands-on experience in manpower management is preferred.
• Able to accept 6 working days including Public Holidays.
• Fluency in written and verbal English.

Responsibilities

• Recruit and deploy workers/ supervisors for existing and new sites.
• Manage manpower on site to ensure daily operations.
• Conduct inspections to monitor and evaluate work performance.

Skills

Manpower management

Communication skills

Interpersonal skills

Proficient in Microsoft Office

Time management

Positive work attitude

Education

Degree or Diploma

Job description

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted