Operations Executive

PRIMECOAT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A construction management company in Singapore is seeking an Operations Executive to manage daily operations and project coordination. The ideal candidate has a diploma in a relevant field and strong skills in customer service, problem-solving, and communication. This role involves liaising with clients, scheduling projects, and ensuring quality control on-site. Opportunities for training and career progression are available.

Benefits

Transport allowance

Training and mentorship

Career progression opportunities

Qualifications

• Minimum Diploma or relevant experience in Operations, Construction, or Project Management.
• Must possess a valid Class 3 driving license and own a motorbike for work.
• Fluent in English; proficiency in Mandarin and Malay is a bonus.

Responsibilities

• Serve as the main liaison between clients and the company throughout the project.
• Plan and update daily project schedules for all ongoing and upcoming sites.
• Conduct materials calculation for each project based on scope.

Skills

Strong leadership skills

Problem-solving skills

Customer service skills

Interpersonal skills

Organizational skills

Multi-tasking

Communication skills

Education

Diploma in Operations, Construction, or Project Management

Tools

Microsoft Word

Microsoft Excel

Job description

The Operations Executive is responsible for managing and overseeing all day-to-day operational activities, ensuring that every project is completed efficiently, safely, and on time. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to handle customers professionally and manage multiple projects under pressure.

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Key Responsibilities

Customer & Site Management

• Serve as the main liaison between clients and the company throughout the project.
• Provide excellent customer service, maintaining professionalism and responsiveness at all times.
• Handle client feedback, site issues, and ensure customer satisfaction upon project completion.

Project Coordination & Scheduling

• Plan, create, and update daily project schedules for all ongoing and upcoming sites.
• Coordinate manpower allocation efficiently to achieve the shortest completion time with available resources.
• Ensure workers follow project timelines or complete works ahead of schedule.
• Submit daily progress updates to the Managing Director.

Materials & Procurement Coordination

• Conduct materials calculation for each project based on scope and submit requirements to Admin for procurement.
• Track delivery and usage of materials to ensure proper planning and minimal wastage.

Site Supervision & Quality Control

• Carry out daily site supervision to ensure workmanship, cleanliness, and safety compliance.
• Inspect works for quality assurance and ensure standards meet company and client expectations.
• Address on-site issues promptly and ensure corrective actions are taken without delay.

Reporting & Administrative Duties

• Maintain accurate records of daily work progress, manpower allocation, and site documentation.
• Prepare weekly progress reports and improvement recommendations for management review.
• Support the MD in operational planning, follow-ups, and any ad-hoc duties assigned.

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Requirements

• Minimum Diploma or relevant experience in Operations, Construction, or Project Management.
• Must possess a valid Class 3 driving licence and own a motorbike for work. (Transport allowance will be provided.)
• 6-day work week (Monday to Saturday, 9:00 AM – 6:00 PM)
• Sunday OT may be required depending on project schedule.
• Proficient in Microsoft Word and Excel for daily reporting, scheduling, and documentation.
• Strong customer handling, interpersonal, and communication skills.
• Fluent in English; proficiency in Mandarin and Malay is a bonus.
• Excellent problem-solving and troubleshooting abilities.
• Highly organized, able to multi-task, and capable of working well under pressure.
• Positive working attitude and keen to learn and grow with the company.
• Malaysians are welcome to apply.

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Additional Information

• Transport allowance provided (for use of personal motorbike).
• Training and mentorship will be provided.
• Career progression opportunities based on performance and initiative.