Operations Executive

OCS GROUP (S) FACILITY SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A facilities management company in Singapore is seeking an Operations Executive to oversee cleaning operations. The role involves coordinating with clients and teams, ensuring quality service delivery, and managing resources. The ideal candidate should have secondary education and preferably prior supervisory experience in a manpower-intensive industry. Responsibilities include budget planning, data analysis for recommendations, and handling contractual obligations. The job requires strong communication and coordination skills, with a 5.5-day work week.

Qualifications

• Prior supervisory experience in manpower-intensive industry preferred.
• Ability to coordinate with clients and supervisors effectively.
• Strong communication skills to liaise with stakeholders.

Responsibilities

• Coordinate with supervisors and clients to ensure quality service delivery.
• Assist in budget planning for cleaning operations.
• Compile and analyze data for process improvement recommendations.
• Implement maintenance schedules for tools and equipment.
• Guide teams in responding to major incidents.

Skills

Coordination

Communication

Budgeting

Analytical skills

Supervisory experience

Education

Secondary school education

Job description

The Operations Executive assists the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents. The candidate is also required to implement and recommend operation plans to improve work processes and service quality for the organization, required to performs site visits and is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

Job scope

• Coordinate with supervisor and client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyze relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service
• Review daily cleaning job reports for submission to management
• Allocate equipment and/or technologies and supplies to project sites
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Interpret tender specifications and prepare quotations for cleaning operations and assist in terms, conditions and pricing negotiation process
• Liaise between internal and external parties to analyse and solidify an overall contract strategy
• Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations
• Raise requests for purchases as required within agreed limits
• Ensure contractual payments are follow up
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements

• Secondary school education and above
• Preferably with prior supervisory experience in manpower intensive industry
• Location: Islandwide
• Working conditions: 5.5 days work week