Operations Executive

XIAOHONG PROPERTY MANAGEMENT; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A property management company in Singapore is seeking an Operations Manager Assistant to support the effective operations of a retail mall. This role involves managing service requests, conducting inspections, and ensuring compliance with statutory requirements. Candidates should possess a diploma in Engineering or Facilities Management and demonstrate strong initiative and leadership abilities. Experience in facility management is an advantage.

Qualifications

• Minimum Diploma in relevant fields such as Engineering or Facilities Management.
• Strong initiative and leadership skills are essential.
• Experience in facility management in a retail environment is preferred.

Responsibilities

• Manage feedback and service requests timely.
• Coordinate operation programs for optimal mall functioning.
• Conduct regular inspections of common areas.

Skills

Leadership

Problem-solving

Communication

Education

Diploma in Engineering (Mechanical/Electrical)

Real Estate

Facilities Management

Job description

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Responsibilities

• Manage and attend to all feedback and service requests in a timely manner.
• Coordinate operation programs and execute maintenance works to ensure the mall operates at optimum level
• Assist Operation Manager in preparation of Operations annual budget, manage and administer all maintenance contracts and supervise expense for the operational needs of the mall
• Conduct regular inspections of all common areas, public walkways, building surrounding facade and following up on outstanding works.
• Co-ordinate Tenancy fitting-out works and manage term contractors' work.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations
• Liaison with government authorities/ statutory boards and other divisions on matters relating to management and maintenance of the mall/building.
• Ensure all facilities are maintained and managed in full compliance with all statutory requirements.
• Preparation of all necessary maintenance reports, incident report accurately and on time.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc)
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties assigned

Requirements

• Minimun Diploma in Engineering (Mechanical/Electrical) / Real Estate / Facilities / Building / Estate Management
• Exhibit strong initiative, leadership, and interpersonal skills
• Able to work within tight timelines, resourceful and systematic in resolving problems
• Good communication skills
• Experience in facility management in shopping mall or retail environment will be an added advantage