Operations Executive

ATA (JURONG) MEDICAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Singapore seeks an experienced professional to manage health screening projects. The role involves ensuring service quality, overseeing logistics, facilitating patient flow, and maintaining client relationships. Ideal candidates will demonstrate strong organizational skills and the ability to manage various operational tasks efficiently. A full-time schedule with a 5.5-day work week is expected.

Qualifications

• Manage high standards of service and clinical quality in health screening.
• Perform various medical tasks including taking blood pressure and arranging tests.
• Handle client registrations and maintain relationships.

Responsibilities

• Set up and manage logistics for health screening projects.
• Facilitate patient flow and train staff on operational flow.
• Generate and send medical reports to clients.

Skills

Client management skills

Attention to detail

Logistics management

Clinical procedure understanding

Job description

Job Description & Requirements

Manage high standards of service and clinical quality in health screening projects including:

• Setting up and tearing down, and logistics for the projects.
• Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.
• Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.
• Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.
• Promotion of packages and add-ons to health screening participants.
• Generating and sending of medical reports to clients.
• Keeping the station areas clean and organized.
• Ensure optimal manpower utilization and coverage based on client load.
• Oversee all facilities and enhance the operating efficiency of the projects.
• Assist in the preparation and generation of corporate statistics and lifestyle surveys.
• Maintain client relationships and liaise with them for the renewal of health screening projects each year.
• Handle procurement of products/services, lab codes etc with effective cost savings management.
• Adequately stock supplies for the office, projects and activities.
• Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week