Operations Executive

J&W PREMIUM AND EXCLUSIVE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking a dedicated candidate to support both operational and sales activities. You will coordinate logistics, manage customer service, and ensure smooth operations. Ideal candidates will have a business diploma, strong communication, and management skills, along with a willingness to learn and adapt quickly in a fast-paced environment. Experience in sales or retail is a plus.

Qualifications

• Relevant operational working experience or business diploma will be an added credit.
• Willingness to learn quickly is essential.
• Strong communication and management skills are required.
• Creative thinking and analytical mindsets are needed.
• Ability to work independently and cooperate within a team.

Responsibilities

• Work under the leadership of the management.
• Coordinate customer service support and logistics.
• Review and update the operation procedure as necessary.
• Maintain workplace safety and health standards.
• Assist in sourcing work and case resolutions.

Skills

Strong Communication

Management skills

Creative thinking

Analytical mindset

Ability to work independently

Team cooperation

Education

Business diploma or related

Tools

Microsoft Excel

Job description

This new job posting, this candidate will be require to accept challenges in many areas. Working in our company will never be a mandate routine, as new and exciting projects will be constantly rolling into our company.

Responsibilities

• Working under the leadership of the Management.
• Require to take instructions and orders from the management.
• Coordinate in the Customer Service support, such as reports and letters.
• Coordinate in the warehouse and logistics management.
• Ensuring the company standard operation procedure are in place.
• Review and rewrite to the operation procedure from time to time.
• Ensuring workplace safety and health hazard.
• Assist the company in a few various sourcing work
• Assist in the various cases resolution.
• Liaise with the HR side in the manpower framework and development.
• Attend meetings and ensure all instructions are effectively carried out.
• Maintain all platform together with the Management and complete most of the relevant task for the company.

Qualifications

• Relevant operational working experience or business(or related) diploma will be an added credit for for this job.
• We are moving fast everyday, willingness to learn quickly will help you to infuse into the company in the shortest time.
• Strong Communication and Management skill is what we are looking for.
• Creative thinking skill and analytical mindset are needed.
• Be able work independently and also cooperate with team is a skill that we are looking for.This significant role contributes to the growth of Online/ Offline retail business by providing all sales, inventory, and administrative support to overall Retail Operations to achieve sales target goals and objectives, productivity performance and customer satisfaction for the brand.
• Key conduct between sales and order fulfilment.
• Work to align customer and sales planning processes with order fulfilment activities to ensure optimal delivery to customers.
• Update and monitor inventory movement to facilitate reordering, transfer and clearance of SKU.
• Maintain price accuracy and submission by timeline for promotional purposes.
• Plan and coordinate Sales Promotion Roadshows with key parties to ensure smooth execution in Set-up, Stocks and Operations.
• Provide clear, concise and appropriate information to internal departments, sales channels and customers.

Additional Qualifications

• Relevant sales working experience will be an added credit for for this job.
• Having knowledge in the digital electronics products, the e-commerce and/or retail background will be be a plus point for this vacancy.
• Strong Communication skill is what we are looking for.
• Be able work independently and also cooperate with team is a skill that we are looking for.
• Knowledge of similar Microsoft excel and relevant program.