Operations Executive

AERO ASIA SECURITY SYSTEMS PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A security services company in Singapore is seeking an Operations Executive responsible for overseeing security at multiple sites, managing teams, and improving security procedures. The ideal candidate will conduct assessments, audits, and ensure compliance with policies while also handling personnel management and training duties.

Responsibilities

• Manage security services at fixed deployment sites.
• Conduct security and risk assessments.
• Audit quality of services at managed sites.
• Ensure discipline and professionalism of officers.
• Plan and implement security procedures.

Job description

Overview

The Employee, being appointed as Operations Executive, is responsible for the following duties:

Responsibilities

• General Supervisory Duties
  • Overall-in-charge for the management of security services provided at a fixed number of deployment sites
  • Reports to Chief Operations Officer
  • Reports on all security officers deployed at managed sites
  • Audit and ensure the quality of services provided at managed sites
  • Manages Operations Team
• Site Management
  • Conduct security and risk assessments of managed sites
  • Plan, implement, and improve security procedures and processes at managed sites
  • Conduct daily inspections of managed sites
  • Respond to incidents that are escalated from officers deployed to managed sites
  • Liaise with estate managers at managed sites on behalf of the Company
  • Plan and implement SOPs for contingencies at managed sites
• Deployment Management
  • Plan for the deployment of manpower at managed sites at least one week in advance
  • Cover the duties of officers in the event of shortfall, or provide for the covering of duties in shortfall instances
• Technologies Management
  • Audit and ensure the readiness of security technologies deployed at managed sites
  • Troubleshoot and resolve technical issues that may arise at managed sites
• Personnel Management
  • Ensure the discipline and professionalism of officers at managed sites
  • Enforce and police compliance at managed sites to client and Company policies
  • Respond to grievances aired by officers at managed sites and resolve them as needed
  • Plan and schedule for the training of officers at managed sites as necessary
  • Conduct OJT for freshly onboarded officers at managed sites as necessary
  • Assist the COO with the recruitment and onboarding of new officers
  • Conduct regular appraisal and performance reviews of managed officers