OPERATIONS EXECUTIVE

ROHEI SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A manpower management company in Singapore is seeking individuals to recruit and manage workers for various sites. The role involves effective daily operations management, addressing client complaints, and fulfilling customer relations. Candidates with 2-3 years' experience in workforce management and fluent English are preferred. This position requires independence, good communication skills, and proficiency in Microsoft Office. The company offers a full-time role that may include working on public holidays.

Qualifications

• 2-3 years of hands-on experience in manpower management preferred.
• Fluency in written and verbal English is essential.
• Able to work 6 days a week including Public Holidays.

Responsibilities

• Recruit and deploy workers for existing and new sites.
• Manage manpower on site for daily operations.
• Address clients’ complaints and emergency calls.

Skills

Manpower management

Communication skills

Teamwork

Independently working

Microsoft Office proficiency

Education

Degree or Diploma

Job description

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issuesEnsure a high standard of performance as per contract requirementsConduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands‑on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands‑on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last‑minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

We regret that only shortlisted candidates will be contacted