OPERATIONS EXECUTIVE

AVON CLEANING SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning services company in Singapore is seeking a candidate to oversee manpower management and ensure effective operations on site. Key responsibilities include recruiting and deploying staff, handling client complaints, and planning schedules. Candidates should hold a degree or diploma and possess hands-on experience in manpower management. Proficiency in Microsoft Office and strong communication skills are essential.

Qualifications

• 2-3 years of hands-on experience in manpower management is preferred.
• Able to accept 6 working days including Public Holidays and last-minute work assignments.
• Fluency in written and verbal English.

Responsibilities

• Recruit and deploy workers/supervisors for existing and new sites.
• Plan and schedule rosters based on available manpower.
• Handle clients’ complaints and attend to emergency calls.

Skills

Manpower management

Communication skills

Interpersonal skills

Positive work attitude

Education

Degree or Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted