Operations Executive

RN CARE PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent compliance firm in Singapore is seeking an Operations Executive to manage and verify client documents, assist with onboarding, and provide customer support. The ideal candidate will have at least a Nitec qualification and one year of experience in operations or documentation management within the financial or payment industry. Competitive compensation is offered.

Qualifications

• Minimum Nitec qualification required.
• At least 1 year of experience in operations or documentation management/customer support.

Responsibilities

• Review and verify client documents for accuracy and compliance.
• Assist clients in gathering documentation for onboarding.
• Act as the main point of contact for documentation-related issues.
• Maintain and update client records in accordance with policies.

Skills

Operations management

Customer support

Documentation management

Attention to detail

Education

Nitec or higher

Job description

Responsibilities

• In charge of reviewing and verifying all the client documents to ensure accuracy and compliance with the company policies and regulatory requirements before submitting to the Compliance Department
• In charge of collaboration with manager to assist the clients in gathering and completing required documentation for onboarding and compliance purposes.
• In charge of supporting the submitted documentation and ensure the issues is solved in a timely deadline.
• Responsible to be acting as the main point of contact for clients regard to documentation-related issues and provide guidance as and when needed
• Work closely with the cross function team members to ensure smoothly onboarding experience for clients.
• In charge of maintaining and updating of clients records and documentation in accordance with company policies.
• In charge of preparing clients reports and operational updates.
• Provide administrative support to the operations team

Requirement

• Min Nitec and above
• Min 1 year of working experience in operations / documentation management/ customer support in financial or payment industry

To submit your application, please apply online to [e-mail] or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900