Operations & Events Executive

Work Central Offices Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A co-working space provider in Singapore is seeking an Operations & Events Executive to lead daily operations and manage events. You will ensure smooth logistics and exceptional member experiences while handling various responsibilities including facility management and account receivables. The ideal candidate should have exceptional organizational, communication, and problem-solving skills. This role offers a competitive salary, work-life balance, and growth opportunities.

Benefits

Attractive salary package

Work-life balance - Mon to Fri

Career growth opportunities

Positive working environment

Medical benefits

Qualifications

• Reliable and accountable.
• Exceptional organisational & multi-tasking skills.
• Ability to problem solve and work under pressure.
• Good people skills and a team player.
• Excellent verbal and written communication.

Responsibilities

• Handle member issues and feedback regarding the facility.
• Assist finance department with daily invoicing.
• Liaise with clients on setup requirements for events.
• Ensure adherence to SOP timelines and deliverables.

Skills

Organizational skills

Problem-solving ability

Team management skills

Communication skills

Multi-tasking skills

Tools

Microsoft Office

Google Drive

Mailchimp

Job description

Job Summary

Operations & Events Executive

We’re looking for a driven Operations & Events Executive to take the lead in running day-to-day operations while handling and setting up of client’s events in our co-working space. In this dynamic role, you’ll be the engine behind smooth logistics, exceptional hospitality, and unforgettable member experiences.

Key Responsibilities

Facility Management

• Handling of all member issues and feedback regarding the facility, including Internet and printer
• Monitoring email & emergency phone number (IT/maintenance/cleanliness, general feedback)
• Member exit checks
• Management of Complaint Log
• Maintenance of the co-working space
• Management of contracts with various vendors such as IT vendor, water filter systems etc.
• Liaising with Building Management

Accounts Receivable

• Assisting finance department
• Daily ad-hoc invoicing of the business
• Bad debts recovery
• Managing of finance email

Events Management

• Liaising with clients on set up requirement and AV testing
• Setting up of event spaces, working together with Office Maintenance Assistant
• Document management
• Maintenance of AV facilities (Projector, microphones and speakers)

Key Performance Indicators

• Adherence to SOP timeline & deliverables
• Reduction in number of member issues escalated to management level
• Meet or exceed customer satisfaction level
• Maintenance or reduction of annual operating expenditure

Team Structure

Reporting to the Centre Manager

Working together with Member Relations Executives, Office Maintenance Assistant and Group Finance Controller

Working Hours

0830 - 1730 hrs (Monday to Friday)

Salary

Full time: $2.5k - $4k (negotiable, depending on experience and qualifications)

Work Location

Dhoby Ghaut

Requirements

• Reliable and accountable
• Exceptional organisational & multi-tasking skills
• Ability to problem solve and work under pressure
• Attention to detail
• Good people skills, team player & team management skills
• Excellent verbal and written communication
• A desire to be a part of a collaborative community and eager to build relationships with a wide variety of community members
• Ability to use Microsoft office software, including Word, Excel, Powerpoint, Mailchimp
• Ability to use Google Drive and cloud based computing solutions
• Available Position: 1

Job Benefits

• Attractive salary package
• 5 mins walk from Dhoby Ghaut MRT
• Work life balance - Mon to Fri
• Positive working environment
• Career growth opportunities
• Medical benefits