Operations Director

Bigo Technology Pte. Ltd.; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A leading tech company in Singapore is seeking an Operations Director to drive strategic growth and operational excellence across global markets. The ideal candidate will have over 8 years of experience in operations or business development, along with a strong track record in market expansion and partnership management. This role offers a dynamic working environment and a competitive compensation package.

Benefits

Competitive compensation package

Performance-based incentives

Career development opportunities

Qualifications

• 8+ years of experience in Operations or Business Development roles.
• Proven track record in leading market expansions and partnerships.
• Exceptional communication and negotiation skills.

Responsibilities

• Define and execute operations strategies for market leadership.
• Oversee daily operations, ensuring cross-functional project execution.
• Lead regional marketing and PR initiatives for brand visibility.

Skills

Strategic leadership

Market expansion expertise

Cross-functional collaboration

Business acumen

Negotiation skills

Education

Bachelor’s or Master’s degree in Business Administration

Job description

Role Overview

As the Operations Director, you will play a pivotal role in driving the strategic growth and operational excellence of Bigo across global markets. Through Tech & Operations, you will ensure Bigo becomes the go-to platform for creating meaningful connections and connecting the world. This position requires a dynamic leader with strong cross‑functional collaboration, market expansion expertise, and the ability to deliver measurable business impact.

Key Responsibilities

1. Strategic Leadership & Growth
   • Define and execute operations strategies to position Bigo as the leading platform in target regions (Middle East, SEA, and beyond).
   • Lead market entry strategies, overseeing new project launches and localization efforts to ensure successful expansion.
   • Drive long‑term ecosystem development, including creator progression systems and monetization models.
2. Business Development & Partnerships
   • Build and strengthen international partnerships with key industry players (e.g., Disney+, The Game Awards, MLBB).
   • Cultivate government and institutional relations to support compliance, brand reputation, and market access.
   • Identify and secure strategic collaborations to enhance platform value and growth opportunities.
3. Operational Excellence
   • Oversee daily operations, ensuring seamless execution of cross‑functional projects with Product, Tech, Marketing, and Content teams.
   • Design scalable operational models to support user growth, retention, and monetization.
   • Develop and implement best practices to optimize efficiency across markets.
4. Marketing, PR & Brand Building
   • Lead regional marketing and PR initiatives to enhance brand visibility and positioning.
   • Oversee campaigns that resonate with diverse cultural audiences, amplifying Bigo’s global influence.
   • Represent the company at industry events, conferences, and with key stakeholders.
5. Revenue & Performance Management
   • Drive revenue growth strategies, achieving ambitious financial targets.
   • Monitor performance metrics, analyze data insights, and refine strategies to maximize ROI.
   • Achieved revenue doubling in prior SEA operations; replicate and scale similar successes in new markets.

Qualifications & Requirements

• Bachelor’s or Master’s degree in Business Administration, Operations Management, Marketing, or related fields.
• 8+ years of experience in Operations, Business Development, or Strategic Leadership roles within Internet, Tech, Media, or Entertainment industries.
• Proven track record in leading market expansions, partnerships, and operational growth across multiple regions.
• Strong business acumen with expertise in revenue growth, ecosystem building, and user engagement strategies.
• Exceptional communication and negotiation skills; experience working with government bodies and international partners is a plus.
• Ability to lead large cross‑functional teams in a fast‑paced, dynamic environment.

What We Offer

• Opportunity to shape the growth of one of the world’s leading live‑streaming and short video platforms.
• Dynamic, international, and innovative working environment.
• Competitive compensation package with performance‑based incentives.
• Career development and leadership growth opportunities.