Operations Director

BIGO TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading technology firm in Singapore seeks an Operations Director to drive strategic growth and operational excellence. The ideal candidate will have 8+ years in leadership roles within relevant industries and a proven track record in market expansions and partnerships. This role offers a competitive compensation package and opportunities for career development in a dynamic environment.

Benefits

Competitive compensation package with performance-based incentives

Career development opportunities

Dynamic and innovative working environment

Qualifications

• 8+ years of experience in Operations, Business Development, or Strategic Leadership roles in relevant industries.
• Proven track record in leading market expansions and partnerships.
• Exceptional communication and negotiation skills.

Responsibilities

• Define and execute operations strategies for market leadership.
• Build and strengthen international partnerships with key players.
• Oversee daily operations ensuring seamless execution of projects.
• Lead marketing and PR initiatives for brand visibility.
• Drive revenue growth strategies and monitor performance metrics.

Skills

Strategic leadership

Market expansion expertise

Cross-functional collaboration

Communication skills

Negotiation skills

Education

Bachelor’s or Master’s degree in Business Administration, Operations Management, Marketing, or related fields

Job description

Role Overview

As the Operations Director, you will play a pivotal role in driving the strategic growth and operational excellence of Bigo across global markets. Through Tech & Operations, you will ensure Bigo becomes the go-to platform for creating meaningful connections and connecting the world. This position requires a dynamic leader with strong cross‑functional collaboration, market expansion expertise, and the ability to deliver measurable business impact.

Key Responsibilities

1. Strategic Leadership & Growth
   • Define and execute operations strategies to position Bigo as the leading platform in target regions (Middle East, SEA, and beyond).
   • Lead market entry strategies, overseeing new project launches and localization efforts to ensure successful expansion.
   • Drive long‑term ecosystem development, including creator progression systems and monetization models.
2. Business Development & Partnerships
   • Build and strengthen international partnerships with key industry players (e.g., Disney+, The Game Awards, MLBB).
   • Cultivate government and institutional relations to support compliance, brand reputation, and market access.
   • Identify and secure strategic collaborations to enhance platform value and growth opportunities.
3. Operational Excellence
   • Oversee daily operations, ensuring seamless execution of cross‑functional projects with Product, Tech, Marketing, and Content teams.
   • Design scalable operational models to support user growth, retention, and monetization.
   • Develop and implement best practices to optimize efficiency across markets.
4. Marketing, PR & Brand Building
   • Lead regional marketing and PR initiatives to enhance brand visibility and positioning.
   • Oversee campaigns that resonate with diverse cultural audiences, amplifying Bigo’s global influence.
   • Represent the company at industry events, conferences, and with key stakeholders.
5. Revenue & Performance Management
   • Drive revenue growth strategies, achieving ambitious financial targets.
   • Monitor performance metrics, analyze data insights, and refine strategies to maximize ROI.
   • Achieved revenue doubling in prior SEA operations; replicate and scale similar successes in new markets.

Qualifications & Requirements

• Bachelor’s or Master’s degree in Business Administration, Operations Management, Marketing, or related fields.
• 8+ years of experience in Operations, Business Development, or Strategic Leadership roles within Internet, Tech, Media, or Entertainment industries.
• Proven track record in leading market expansions, partnerships, and operational growth across multiple regions.
• Strong business acumen with expertise in revenue growth, ecosystem building, and user engagement strategies.
• Exceptional communication and negotiation skills; experience working with government bodies and international partners is a plus.
• Ability to lead large cross‑functional teams in a fast‑paced, dynamic environment.

What We Offer

• Opportunity to shape the growth of one of the world’s leading live‑streaming and short video platforms.
• Dynamic, international, and innovative working environment.
• Competitive compensation package with performance‑based incentives.
• Career development and leadership growth opportunities.