Operations & CS Executive

ONETRANSPORT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading transport company in Singapore is seeking an individual for an operational role in ensuring efficient bus operations for an international school. This position offers exciting career growth opportunities, with training and mentorship provided, making it ideal for fresh graduates or those looking for a career switch. Responsibilities include planning daily bus operations and coordinating with staff to maintain smooth operations.

Qualifications

• Ability to converse in English & Mandarin.
• Knowledge of safety regulations and compliance standards is a plus.
• Class 3 or Class 4 Driver's License is a plus.

Responsibilities

• Assist in planning and coordinating daily bus operations.
• Monitor bus operations and performance metrics.
• Handle customer inquiries and complaints related to bus operations.

Skills

Organizational skills

Problem-solving abilities

Communication skills

Time management

Tools

Operational management software

Job description

We are hiring on behalf of a client.

You will be part of a profitable company for over 40 years that is expanding rapidly, with exciting career growth opportunities.

This is an operational role where you will assist in ensuring smooth and safe school bussing operations of an entire international school.

On-going mentorship and training will be provided to you - making this a very viable role for fresh grads as well as those seeking a career switch and/or progression

Job Description/Roles and Responsibilities:

• Assist in planning and coordinating daily bus operations.
• Manage route planning and scheduling to ensure timely and efficient service.
• Monitor bus operations and performance metrics.
• Coordinate with bus drivers and other staff to address operational issues.
• Assist in managing a fleet of buses and bus crew.
• Ensure compliance with safety regulations and company policies.
• Support the Operations Team Lead in implementing operational strategies and improvements.
• Handle customer inquiries and complaints related to bus operations.
• Prepare operational reports and documentation.

Requirements:

• Minimally able to converse in English & Mandarin.
• Strong organizational and time management skills.
• Good problem-solving abilities.
• Proficiency in using operational management software and tools.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of safety regulations and compliance standards is a plus.
• Class 3 Driver or Class 4 Driver's License not a must but is a plus.
• Bus Driver's Vocational License not a must but is a plus.