Operations Crew (Part Time)

Mega Adventure; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

An aerial adventure park is seeking a Part Time Operations Instructor to ensure guest safety and enhance their experience. Responsibilities include managing attractions, delivering customer service, and maintaining a safe environment. Prioritization will be given to candidates who can commit to weekdays. Flexibility for weekends and public holidays is necessary.

Qualifications

• Outstanding customer service skills with the ability to enhance guest experiences.
• Knowledgeable of safety rules and procedures related to attractions.
• Able to work in outdoor conditions for long hours.

Responsibilities

• Support attractions operations and manage queue times.
• Ensure guest safety and adherence to rules.
• Provide excellent customer service and handle inquiries.

Skills

Service-oriented

Excellent interpersonal skills

Ability to handle first-level mechanical issues

Education

Primary/Secondary School/Pre-U/College/Professional Certificate

Job description

Position: Part Time Staff – Operations Instructor

PLEASE STATE WHAT POSITION YOU ARE APPLYING FOR IN YOUR APPLICATION!

We are looking Part Time Staff!

Positions Available: Operations Instructors. For Part Time – starting at $10.50 per hour, can progress up to $20 per hour with training (including PH).

Company

Mega Adventure operates an aerial adventure park – host to the world famous MegaZip – a 450m flying fox over the jungle and beaches of Sentosa Island – as well as a 15 meter high free fall simulator, and a 36 obstacle high ropes course.

Job Role Description

The Operations Crew member is responsible for the operation of the attraction and ensuring the safety of the guests. Service-oriented with excellent interpersonal skills, he/she enhances the enjoyment of their guests by providing hands‑on guidance to any queries raised which are specific to the attraction. He/she is also knowledgeable on first-level mechanical issues related to the attraction, and is able to raise the issue to the relevant maintenance staff after conducting a first-level triage of any mechanical or operational concerns. Able to work on a shift system, he/she is comfortable with working in an outdoor environment, be on their feet for long hours, and needs to maintain a flexible work-week including weekends and public holidays.

Responsibilities

• Support attractions operations: assist in regulating queue times, assist in directing crowd flows through the attractions site, provide feedback to management team on improving ground operations, ensure guests have valid ticket for the relevant activities at the site, ensure cleanliness of site at all times, operate attractions rides.
• Enhance customer service: deliver excellent guest service in line with developed procedures, perform first-level service assistance and recovery, handle any attractions-related enquiries and assist any team members when required.
• Safety and security of attractions site: enforce visitor adherence to safety rules, carry out safety standards and procedures, escape incidents for follow-up action, support emergency response procedures, conduct safety briefing to guests, ensure timely set up and execution of the park closure procedures, conduct pre and post-ride safety checks on a daily basis, perform thorough inspections of equipment and rides, assist in performing pre and post-ride safety checks.

Skills and Competencies

Primary/Secondary School/Pre-U/College/Professional Certificate. THOSE THAT CAN COMMIT WEEKDAYS WILL BE GIVEN PRIORITY!!!

Additional Information

Check out sg.megaadventure.com for more information about us!