Operations Coordinator (Freight forwarding / 5 Days Work / Fort Canning) - SS10

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an Operations Coordinator to manage freight forwarding tasks. The role involves liaising with subcontractors and clients, ensuring the timely execution of shipments, and providing updates. Candidates should have at least 2 years of relevant experience in the freight forwarding industry and familiarity with Microsoft Word and Excel. The position offers a salary range of $3000 - $3200 and works from 9am to 5.30pm, 5 days a week.

Qualifications

• At least 2 years of relevant work experience in the freight forwarding industry.
• Familiarity with Microsoft Word and Excel.

Responsibilities

• Liaise with subcontractors, carriers, and clients to ensure timely shipment execution.
• Provide updates to customers regarding shipment status.
• Manage end-to-end operational tasks across import/export shipments.

Skills

Liaising with subcontractors and clients

Managing shipment execution

Microsoft Word

Microsoft Excel

Job description

Operations Coordinator (Freight forwarding)

5 days, 9am- 5.30pm

Address: Fort Canning

Salary: $3000 -$3200

Job scope

• Liaise effectively with subcontractors, carriers, overseas agents, internal departments and clients to ensure timely and accurate shipment execution.
• Provide regular updates to customers regarding shipment status, schedules, and any changes to arrangements.
• Coordinate collection and delivery schedules with sub-contractors, including warehouse handling and cargo readiness.
• Work closely with carriers to manage Bill of Lading (BL) issuance and collection and oversee payment arrangements.
• Manage end-to-end operational tasks across import/export shipments, cross-border trucking, and cross-trade movements.
• Prepare and process customs declarations in compliance with regulatory requirements.
• Generate accurate billing and invoices, ensuring completion before monthly financial cut-off dates.
• Maintain operational records and ensure data accuracy in internal systems.
• Support continuous improvement initiatives to enhance service delivery and cost efficiency.
• Collaborate with business development, sales and indoor sales team to resolve shipment issues and improve client satisfaction.
• Assist in vendor performance reviews and contribute to operational reporting when needed
• Contributes to team effort by accomplishing related results as needed
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook

Requirements

• At least 2 years of relevant work experience in the freight forwarding industry
• Must be familiar with Microsoft Word and Excel

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474